Moriah Jackson
Richmond,VA
Overview
4
4
years of professional experience
Work History
Account Manager
Homes.com (CoStar Group)
Richmond, VA
09.2025 - Current
- Served as a strategic digital marketing partner to residential real estate professionals, selling subscription-based advertising solutions.
- Conducted virtual sales presentations to educate potential clients on Homes.com products and value proposition.
- Prospected and developed new business through outbound calls, cold calling, and proactive outreach to build a strong sales pipeline.
- Identified client marketing needs and recommend customized digital marketing solutions to drive results.
Community Assistant
American Campus Communities
Richmond, VA
06.2024 - 05.2025
- Completed timely follow up communications with prospective residents, including phone calls and emails to answer questions, provide additional information, and encourage application completion.
- Provided exceptional customer service as well as handle resident inquiries, complaints, and questions with professionalism and efficiency.
- Conducted property tours for prospective residents, showcasing amenities and addressing questions to enhance interest and drive leasing success.
- Created and managed engaging content for social media channels, including posts and videos to drive interest to the property.
Beauty Advisor
Ulta Beauty
Woodbridge, VA
05.2022 - 08.2023
- Operated the point-of-sale (POS) system efficiently to process cash, credit, and debit transactions with accuracy and speed.
- Delivered exceptional, personalized customer service to clients in a fast-paced, high-traffic retail environment.
- Actively promoted and educated customers on the benefits of Ulta’s loyalty rewards program and store credit card, contributing to increased enrollment and customer retention.
- Assessed client needs to provide tailored product recommendations across skincare, cosmetics, and beauty tools, enhancing overall shopping experience.
Education
Bachelor of Science - Management/Business Administration
Virginia Commonwealth University (VCU)
Richmond, VA08.2025
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA05.2023
Certificate - Business Information Technology
Northern Virginia Community College
Annandale, VA05.2023
Skills
- Microsoft Excel
- PowerPoint
- Salesforce
- Customer Service
- POS System Operations
- Teamwork and Collaboration
Timeline
Account Manager
Homes.com (CoStar Group)
09.2025 - Current
Community Assistant
American Campus Communities
06.2024 - 05.2025
Beauty Advisor
Ulta Beauty
05.2022 - 08.2023
Associate of Science - Business Administration
Northern Virginia Community College
Certificate - Business Information Technology
Northern Virginia Community College
Bachelor of Science - Management/Business Administration
Virginia Commonwealth University (VCU)