Moriah McDowell
Hartford
Summary
Hardworking and passionate job seeker with strong interpersonal skills eager to secure entry-level position. Possess basic knowledge about Health Information Management and the Revenue Cycle. Ready to help team achieve company goals. Patient and level-headed with the full commitment of safety for myself and others.
Overview
4
4
years of professional experience
Work History
Transit Bus Operator
CT TRANSIT
08.2022 - 11.2023
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Followed company policies and procedures and maintained compliance with standards.
Student Residential Advisor
Shriver Job Corps
04.2021 - 03.2022
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Enforced policies and safety standards through building and room rounds.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Dietary Aide
Taravista Behavioral Health
11.2019 - 03.2020
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Followed all food safety regulations while preparing meals for patients.
Passenger Assistant
Keolis Commuter Services
07.2019 - 03.2020
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Announced flight status updates and information about gate changes over PA system.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05.2015
Skills
- Time Management
- Customer Service
- Medical Terminology
- Attention to detail
- Microsoft Office proficiency
Timeline
Transit Bus Operator
CT TRANSIT
08.2022 - 11.2023
Student Residential Advisor
Shriver Job Corps
04.2021 - 03.2022
Dietary Aide
Taravista Behavioral Health
11.2019 - 03.2020
Passenger Assistant
Keolis Commuter Services
07.2019 - 03.2020
High School Diploma -
Cypress Lake High School
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