Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rameshwar Bhoopa

Queens Village,United States

Summary

Commanding Bus Operator with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

New York City Transit Authority
09.2021 - Current
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.

Assistant Operations Manager

GENUINE PARTS COMPANY
04.2018 - 08.2021
  • Started with the company as a Parts Associate and within a year was promoted to Assistant Manger where I take on a bit of every roll from Managing the facility to Driving the forklifts or company Vehicles, here is a list of what I do here:
  • Provide auto parts answers and solutions in a timely manner for our IBS customers in person at the counter/over the phone
  • Understand, interpret, and comply with all contract requirements and ensure the operation is meeting customer expectations
  • Works closely and communicates with company and the customer management team to develop strategies to ensure the overall value of the IBS program
  • Sources all parts needs for customers by utilizing various approved IBS vendors
  • Ensures proper processes and procedures are utilized to minimize inventory shrinkage
  • Works in unison with the Site Manager ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide
  • Builds relationships and assists with the negotiation of non-company vendors on pricing, inventory, service and returns privileges
  • Use technology (computer), telephone, and paper catalog system
  • Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.

Parts Specialist

Total Maintenance Corp (L&M Bus Company)
02.2016 - 02.2021
  • Restocking incoming shipments to correct location in parts shop
  • Purchasing parts from suppliers for various brands of buses
  • Keeping parts inventory current with physical and data system
  • Familiarizing yourself with schematics of various makes of buses
  • Preparing DOT documentation for buses for DOT inspections

Service Writer and Parts Personnel

Goldcoast Motorsports (BAM Motorsports)
02.2017 - 04.2018
  • Receiving and managing Motorrad parts
  • Purchasing regular and special ordered items for customers
  • Managing customer data base,Point of sales systems and dealership apps
  • Scheduling and taking in service appointment
  • Documenting all service transactions of customer's motorcycle
  • Understanding schematics and policies for various motorcycles

Logistics Team Member

UNICEF Guyana
02.2013 - 05.2015
  • Responsible for safe transport of diplomats with in country
  • Receive incoming and return out going diplomats safely from airports
  • Arrange logistics for all diplomats or aid cargo

Customer Care Technician/ RIM Technician

Digicel
01.2008 - 11.2012
  • Tracking the service of cellular network
  • Assisting customers with service enquiries and service difficulties
  • Activation for all devices on RIM platform
  • Training of new staff for customer care department
  • Taking on the role of acting Manager in customer care department when Manager is not available
  • Set up of Digicel branding at all major events and Sponsorship
  • Sales and Promotional Marketing of Blackberry (RIM) devices at major events throughout the country
  • Producing sales and trouble ticketing areas for the month to Parent companies

Senior Sales Associate

Gizmos & Gadgets
03.2005 - 01.2008
  • Sales of electronic and cellular merchandise
  • Providing customer service and problem resolutions
  • Promoting products and services and marketing of products
  • Developing positive repertoire with repeat customers and building clientele

Freight Clerk

Laparkan Shipping
09.2003 - 05.2005
  • Ensuring proper protocol is followed for good entering the country
  • Clearance of shipped goods for customers
  • Tally and inventory of goods entering ports
  • Working alongside customs airport and seaport staff
  • Assisting in logistics and movement of freight received

Education

High School Diploma -

St.Roses High School
Georgetown, Guyana
09.2003

Skills

  • Customer Relations
  • Staff Training
  • Goal Setting
  • Stock management
  • Purchasing oversight
  • Operations management
  • Shipment coordination
  • Safe Driving
  • Accident Reporting
  • Route Navigation
  • Schedule Adherence
  • Time management

Certification

  • 07/01/21, Fork lift Trained
  • 07/01/21, Licensed [CDL PERMIT] - [Timeframe]

Timeline

Transit Bus Operator

New York City Transit Authority
09.2021 - Current

Assistant Operations Manager

GENUINE PARTS COMPANY
04.2018 - 08.2021

Service Writer and Parts Personnel

Goldcoast Motorsports (BAM Motorsports)
02.2017 - 04.2018

Parts Specialist

Total Maintenance Corp (L&M Bus Company)
02.2016 - 02.2021

Logistics Team Member

UNICEF Guyana
02.2013 - 05.2015

Customer Care Technician/ RIM Technician

Digicel
01.2008 - 11.2012

Senior Sales Associate

Gizmos & Gadgets
03.2005 - 01.2008

Freight Clerk

Laparkan Shipping
09.2003 - 05.2005

High School Diploma -

St.Roses High School

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Rameshwar Bhoopa