Moriah Wiegand
ROSENBERG,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Shift Lead
Walgreens
06.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Customer Service Associate
Walgreens
10.2017 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Warehouse Picker
ALDI
09.2020 - 08.2021
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes and prepared shipments
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept tidy and organized warehouse to comply with cleanliness standards.
Education
Associates of General Studies - Focus, Psychology
Daytona State College
Daytona Beach, FLSkills
- Rule Enforcement
- Security Monitoring
- Work Delegation
- Employee Coaching and Mentoring
- Staff Motivation
- Customer Relationship Management
Timeline
Shift Lead
Walgreens
06.2022 - Current
Warehouse Picker
ALDI
09.2020 - 08.2021
Customer Service Associate
Walgreens
10.2017 - 06.2022
Associates of General Studies - Focus, Psychology
Daytona State College
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