Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Volunteering Work
References
Timeline
Generic

Moritz Schenk

Redwood City,CA

Summary

Dedicated professional with proven customer service skills and strong multitasking abilities. Consistently delivers positive experiences for customers while effectively managing time and priorities. Experienced in adapting to fast-paced environments and meeting organizational needs through organized practices. Flexible availability for part-time roles, including evenings and weekends, enhances commitment to team success.

Overview

2
2
years of professional experience

Work History

Sales Associate

Goetz Bros
San Carlos, CA
06.2023 - 06.2024
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.

Camp Counselor

Legarzabasketball
Redwood City, CA
06.2022 - 08.2022
  • Conducted pre-camp orientation sessions for new campers and parents.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Organized and supervised camp activities such as basketball competitions and games.
  • Assisted in developing weekly lesson plans for various age groups.
  • Tracked attendance, checking off present individuals.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Welcomed participants and directed to assigned areas.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Facilitated group problem-solving discussions to build positive relationships among campers.

Education

BBA -

University of Utah
Salt Lake City, UT
04-2028

High School Diploma -

Sequoia High School
Redwood City, CA
06-2024

Skills

  • Customer service
  • Sales strategies
  • Data analysis
  • Inventory control
  • Microsoft Excel proficiency
  • Team collaboration
  • Shipment processing
  • Cash handling accuracy
  • Goal oriented
  • Positive and professional
  • Time management
  • Listening skills
  • Adapt to diverse groups
  • Problem-solving
  • Teamwork and collaboration
  • Friendly and outgoing

Affiliations

  • Athlete
  • Community Volunteer
  • Travel & Cultural Exploration
  • Club Member

Languages

English
Native/ Bilingual
German
Full Professional

Accomplishments

  • Most Improved Player. I got awarded Most Improved Player for my high school lacrosse team by the coaches. My skills greatly improved over the years even for it basically being my first year.
  • YMSL Platinum Service Award. Grade 10, 11. The minimum requirement for YMSL is 25 hours of service with you and your mother. The platinum award is given to whoever gets 50+ hours of service.

Volunteering Work

  • Young Mens Service League. Grade 10, 11, 12. 4 Hrs/Week. Total Hours: 150. YMSL's mission statement: To assist, serve, and support those who are in need in our community, develop leadership skills among our members, and promote mother-son relationships. We work all over the bay area. There are different philanthropies that we can do. For example, every Saturday for 3 hours we go to half moon bay, the next city over, and make breakfast for the elderly and homeless. Next, we help peninsula food runners that drive food from1 location to the other for the help of others and it takes about 1 hour.
  • Silicon Valley Bike Exchange. Grade 10, 11, 12. We volunteer here with YMSL. SVBE's goal is to fix and donate bikes to organizations around the Bay Area for the less fortunate. We as volunteers learn the skills to fix and repair bikes by the workers and we get to do something good for the community.
  • No Strings Attached. Grade 10, 11, 12. 3 Hrs/Week Cooking and preparing breakfast for the less fortunate. We also get great guidance and skills from the volunteer leaders that have been doing it for 15+ years

References

References available upon request.

Timeline

Sales Associate

Goetz Bros
06.2023 - 06.2024

Camp Counselor

Legarzabasketball
06.2022 - 08.2022

BBA -

University of Utah

High School Diploma -

Sequoia High School

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