Morning Star Nicholas
Summary
Demonstrative eligibility specialist proudly offering several years' experience assisting others with enrollment and program services. Polished professional known for interactions that are fair, compassionate and respectful. Promoting issue resolution expertise in fast-paced environments.
Overview
6
6
years of professional experience
2001
2001
years of post-secondary education
Work History
Benefits & Eligibility Specialist II
Arizona Department of Economic Security
Lakeside
11.2021 - 08.2025
- Assessed client eligibility for various assistance programs: Cash assistance, AHCCCS and nutrition assistance
- Reviewed applications and completed applications with clients in person or via telephone
- Conducted interviews to gather necessary information from applicants
- Documented case files with complete, precise and clear notes.
- Reviewed documents as well as assisted clients with uploading neccessay documents to determine eligibility
Vault Custodian
Hon-Dah Casino
Pinetop-Lakeside
02.2020 - 03.2021
- Managed vault operations and secure storage of cash and assets.
- Conducted regular audits to ensure accuracy and compliance with safety protocols.
- Maintained inventory of gaming chips and currency within the vault area.
- Supervised up to 6 employees per shift
Education
Northland Pioneer College
Show Low, AZSkills
- Eligibility determination
- Application processing
- Case documentation
- Client interviews
Timeline
Benefits & Eligibility Specialist II
Arizona Department of Economic Security
11.2021 - 08.2025
Vault Custodian
Hon-Dah Casino
02.2020 - 03.2021
Northland Pioneer College