Morocca Holmes
Apopka,FL
Summary
Self-motivated, service-focused professional and friendly team player with twenty plus years of early childhood education experience and an extensive knowledge for building a productive working relationship. Dedicated to providing the highest level of customer service. Outgoing and efficient to achieve corporate goals. Demonstrated success in creating an atmosphere of exceptional employee morale.
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Center Director
KinderCare Learning Center
08.2023 - Current
- Responsible for the daily operation of the daycare center
- Ensure a safe and clean educational environment for young children
- Ability to build relationships with families, staff and manage an engaging team
- Comply with all rules and regulations of local, state, and national regulatory agencies pertaining to the health, safety of the children
- Outstanding customer service and strong organization office skills, the ability to multitask and manage multiple situations effectively to uphold the center’s reputation
- Hiring qualified childcare staff
- Setting budgets for furniture, food, and center supplies, etc
- Proactively communicating with parents to accommodate their child’s needs
- Plan monthly nutritional meals, submit monthly reports and audit for food program and other government agency
- Accounts payable and receivable, prepare and send invoices or claims for payments
- Maintain confidentiality in accordance with agency policy
- Work closely with family service workers to provide services and resources to families
- Create a fun, safe learning environment for children, parents, teachers and visitors
- Oversee and promote all yearly events and fundraisers.
Manger/Bakery
One Slice Missing
03.2020 - Current
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Managed daily production schedules, ensuring timely completion of all orders while minimizing overtime costs.
- Greeted customers, answered questions and provided great customer experiences.
- Maintained inventory control and ordered supplies on monthly basis.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
- Maintained accurate records for budgeting purposes, enabling informed decision-making regarding future expenses and investments.
- Optimized the use of resources, including labor, equipment, and ingredients to maximize profitability without sacrificing quality or service standards.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
Center Director
Westside Leaning Academy
06.2019 - 08.2023
- Responsible for the daily operation of the daycare center
- Ensure a safe and clean educational environment for young children
- Ability to build relationships with families, staff and manage an engaging team
- Comply with all rules and regulations of local, state, and national regulatory agencies pertaining to the health, safety of the children
- Outstanding customer service and strong organization office skills, the ability to multitask and manage multiple situations effectively to uphold the center’s reputation
- Hiring qualified childcare staff
- Setting budgets for furniture, food, and center supplies, etc
- Proactively communicating with parents to accommodate their child’s needs
- Plan monthly nutritional meals, submit monthly reports and audit for food program and other government agency
- Accounts payable and receivable, prepare and send invoices or claims for payments
- Maintain confidentiality in accordance with agency policy
- Work closely with family service workers to provide services and resources to families
- Create a fun, safe learning environment for children, parents, teachers and visitors
- Oversee and promote all yearly events and fundraisers.
- Managed yearly budget for labor, supplies and building costs.
- Implemented effective sales strategies to maximize revenue generation.
Center Director
Saint Mark Children Enrichment Center
06.2009 - 05.2019
- Responsible for the daily operation of the daycare center
- Ensure a safe and clean educational environment for young children
- Ability to build relationships with families, staff and manage an engaging team
- Comply with all rules and regulations of local, state, and national regulatory agencies pertaining to the health, safety of the children
- Outstanding customer service and strong organization office skills, the ability to multitask and manage multiple situations effectively to uphold the center’s reputation
- Hiring qualified childcare staff
- Setting budgets for furniture, food, and center supplies, etc
- Proactively communicating with parents to accommodate their child’s needs
- Plan monthly nutritional meals, submit monthly reports and audit for food program and other government agency
- Accounts payable and receivable, prepare and send invoices or claims for payments
- Maintain confidentiality in accordance with agency policy
- Work closely with family service workers to provide services and resources to families
- Create a fun, safe learning environment for children, parents, teachers and visitors
- Oversee and promote all yearly events and fundraisers.
- Managed yearly budget for labor, supplies and building costs.
- Recruited and developed solid team of professionals to care for up to 80/100 children each day.
Skills
- Staff evaluations
- Records coordination
- Team Development
- Training and mentoring
- Training and coaching
- Vendor Relations
- Sales
- Employee Scheduling
- Ordering Supplies
- Customer Service
Certification
- CDA
- Director’s & Staff Credential
- VPK Endorsed
- DCF 45 Florida Requirement Trainings
- First Aid/CPR & Fire Safety Certified
- Servsafe
- Baking & Pasty Arts
Timeline
Center Director
KinderCare Learning Center
08.2023 - Current
Manger/Bakery
One Slice Missing
03.2020 - Current
Center Director
Westside Leaning Academy
06.2019 - 08.2023
Center Director
Saint Mark Children Enrichment Center
06.2009 - 05.2019
- CDA
- Director’s & Staff Credential
- VPK Endorsed
- DCF 45 Florida Requirement Trainings
- First Aid/CPR & Fire Safety Certified
- Servsafe
- Baking & Pasty Arts
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