Morrea Clark
Boulder,CO
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Focus Corporation
06.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Social Media Photography
- Art instillations in store
Sales Associate
Victoria Secret
10.2021 - 01.2022
- seasonal associate during holiday season
- helped drive sales and upsell credit cards
- help maintain merchandising and holiday planograms
- maintained constant level of customer service
Server /Restaurant Hostess
Jimmy's Killer Cusine And Cocktails
03.2018 - 10.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Floor Supervisor/Cashier/Birthday Party Hostess
Jump City
04.2015 - 11.2017
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Policy communications with customers
- Food Handling
- cashier responsibilities
- Janitorial responsibilities
Education
High School Diploma -
Standley Lake High School
Westminster, CO05.2019
Skills
- Store Organization
- Department Oversight
- Records Management
- Business Development
- Stock Management
- Loss Prevention
- Customer Relations
- Display Setup
- Inventory Control
- Customer Service and Engagement
- Inventory Counting
- Pivot Tables
- Relationship Building and Management
- Team Building and Leadership
- Issue Resolution
- Strategic Merchandising
- Operations
- Marketing and Promotions
- Customer Service
- Staff Supervision
- Time Management
- Staff Scheduling
- Workforce Management
- Incident Reports
- Pricing and Markdowns
- Mentoring and Coaching
- Store Opening and Closing
- Upselling and Cross Selling
- POS Systems
- Customer Service Management
- Hiring and Training
- Staff Management
- Goals and Performance
- Shift Scheduling
Timeline
Assistant Store Manager
Focus Corporation
06.2022 - Current
Sales Associate
Victoria Secret
10.2021 - 01.2022
Server /Restaurant Hostess
Jimmy's Killer Cusine And Cocktails
03.2018 - 10.2019
Floor Supervisor/Cashier/Birthday Party Hostess
Jump City
04.2015 - 11.2017
High School Diploma -
Standley Lake High School
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