Professional Summary
Overview
Work History
Education
Skills
Timeline

Morrigan Frazier

Apple Moving
Colorado Springs,CO
2
years of professional experience

Adaptable and hardworking professional with a strong work ethic and the ability to learn quickly in fast-paced environments. Brings effective communication, attention to detail, and a customer-focused mindset while working independently or as part of a team.

Work History

Dispatcher

1 Year 7 Months
Apple Moving | 12.2024 - Current
  • Coordinated logistics for prompt delivery of furniture and household items.
  • Assisted in route planning using dispatch software to enhance efficiency.
  • Communicated with drivers to facilitate precise pickup and delivery schedules.
  • Tracked fleet performance and resolved issues to reduce delays.
  • Assisted in resolving customer inquiries and issues related to shipment status and logistics.
  • Collaborated with team members to optimize scheduling processes and improve overall service quality.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.

Team Member

5 Months
Kohls Department Store | 07.2024 - 12.2024
  • Provided excellent customer service to enhance shopping experience and foster customer loyalty.
  • Assisted in maintaining merchandise presentation standards to optimize store layout and product visibility.
  • Operated point-of-sale systems efficiently to process transactions and handle cash management accurately.
  • Collaborated with team members to restock shelves promptly, ensuring product availability for customers.

Education

High School Diploma

Doherty High School | Colorado Springs, CO | 05.2023

Skills

Customer service
Data entry
Decision-making
Active listening
Dispatch software
Stress tolerance
Time management
Customer relations
Administrative support

Timeline

Dispatcher

Apple Moving
12.2024 - CurrentRead More

Team Member

Kohls Department Store
07.2024 - 12.2024Read More

Doherty High School

High School Diploma
Read More
Morrigan Frazier