Morrigan Hoffman-Olcott
Freeville,NY
Summary
Responsible professional with several years of experience in fast-paced service settings. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
2
2
years of professional experience
Work History
Cashier
Pizza and Bones
Dryden, NY
01.2023 - 01.2025
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed customer payments quickly and returned exact change and receipts.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Waitress
ITH Hospitality
Ithaca, NY
03.2024 - Current
- Enforced safety guidelines for employees and patrons of the restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
High School Diploma -
Dryden High School
Dryden, NY06-2023
Associate of Science - Psychology
Clarkson University
Potsdam, NY05-2027
Skills
- Problem-solving
- Critical thinker
- Workflow optimization
- Verbal and written communication
- Adaptability and flexibility
- Customer service orientation
Affiliations
- Club Rugby Elective Board Role, Public Relations
- On campus job, working in the Library
References
References available upon request.
Timeline
Waitress
ITH Hospitality
03.2024 - Current
Cashier
Pizza and Bones
01.2023 - 01.2025
High School Diploma -
Dryden High School
Associate of Science - Psychology
Clarkson University
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