Passenger Security Agent
Airport Terminal Management
03.2024 - Current
- Enforce all TSA and Airport Rules and Regulations
- Assist airlines with ticket counter set ups (Extensions, signs, etc.) & direct passengers to the proper lines (First Class, Business or Economy)
- Assist airline passengers & staff with any special help/request (oversize bags, messages,
paperwork etc.)
- Protect the door of the aircraft and Inspect passengers and employees
for proper access to restricted areas.
- Monitor the loading/unloading of items coming on/off/around aircraft.
- Provided excellent customer service, assisting passengers with luggage-
related inquiries and concerns.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Assisted in emergency situations, effectively coordinating with team members and authorities for safe resolutions.
- Reduced security breaches by maintaining vigilance and identifying potential threats in a timely manner.