Mortisha Budder
Tahlequah
Summary
Detail-oriented Background Investigation Specialist with expertise in conducting thorough investigations, ensuring compliance, and producing precise reports. Strong multitasking and teamwork skills enhance organizational efficiency while maintaining high ethical standards.
Overview
12
12
years of professional experience
Work History
Human Resource Background Investigation Specialist
Cherokee Nation
Tahlequah, OK
08.2022 - Current
- Conducted thorough investigations to ensure compliance with regulations and policies.
- Analyzed evidence and documentation to support case findings and recommendations.
- Collaborated with law enforcement and community agencies to gather information for cases.
- Developed detailed reports outlining investigation outcomes and action plans.
- Maintained accurate records of investigations, ensuring data integrity and confidentiality.
- Reduced organizational risk by identifying potential threats through comprehensive investigative work.
- Managed complex caseloads, prioritizing tasks to ensure timely completion and optimal results.
- Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
- Conducted background checks on prospective employees as part of pre-employment screening processes to mitigate risks associated with hiring decisions.
- Enhanced department efficiency with detailed record-keeping and timely report submissions.
Administrative Assistant
Cherokee Nation Water and Sanitation
Tahlequah, OK
03.2022 - 08.2022
- Managed scheduling and coordination of meetings for departmental staff.
- Maintained accurate records and documentation for water and sanitation projects.
- Assisted in preparing reports and presentations for management review.
- Utilized project management software to track administrative tasks effectively.
- Streamlined office processes, improving workflow efficiency by implementing new organizational systems.
- Facilitated communication between departments to ensure timely project updates and information sharing.
- Trained new administrative staff on office procedures and software usage protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
Human Resource Background Investigation Specialist
Cherokee Nation Human Resources
Tahlequah, OK
08.2021 - 03.2022
- Implemented best practices in investigative procedures to enhance operational efficiency.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Maintained accurate records of investigations, ensuring data integrity and confidentiality.
- Developed detailed reports outlining investigation outcomes and action plans.
- Participated in strategic planning sessions to improve investigation methodologies and processes.
- Implemented new training programs for junior investigators, enhancing their skills and contributing to overall team performance.
Office Manager
Hutchins Law
Tahlequah, OK
05.2021 - 08.2021
- Streamlined office operations, enhancing workflow efficiency and organization.
- Oversaw scheduling and coordination of meetings, optimizing time management for legal team.
- Managed vendor relationships, ensuring timely procurement of supplies and services.
- Developed office policies and procedures, promoting compliance with legal standards.
- Coordinated communication between clients and attorneys, enhancing client satisfaction levels.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Administrative Assistant
Cherokee Nation Water and Sanitation
Tahlequah, OK
03.2018 - 05.2021
- Developed standardized templates for documentation, enhancing consistency across internal communications.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted in preparing reports and presentations for management review.
- Streamlined office processes, improving workflow efficiency by implementing new organizational systems.
- Trained new administrative staff on office procedures and software usage protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
Clerk
Cherokee Nation Water and Sanitation
Tahlequah, OK
12.2014 - 05.2018
- Processed customer requests efficiently, ensuring timely service delivery and satisfaction.
- Maintained accurate records of water and sanitation services for compliance and reporting.
- Assisted in inventory management, tracking supplies to prevent shortages or overstocking.
- Coordinated with team members to streamline workflows and enhance operational effectiveness.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
Education
High School Diploma -
Kansas High School
Kansas, OKSkills
- Background checks
- Research
- Ethical and honest
- Research skills
- Teamwork
- Time management
- Multitasking skills
- Multitasking
Accomplishments
I have received employee of the year award, received an award for excellent customer service.
Timeline
Human Resource Background Investigation Specialist
Cherokee Nation
08.2022 - Current
Administrative Assistant
Cherokee Nation Water and Sanitation
03.2022 - 08.2022
Human Resource Background Investigation Specialist
Cherokee Nation Human Resources
08.2021 - 03.2022
Office Manager
Hutchins Law
05.2021 - 08.2021
Administrative Assistant
Cherokee Nation Water and Sanitation
03.2018 - 05.2021
Clerk
Cherokee Nation Water and Sanitation
12.2014 - 05.2018
High School Diploma -
Kansas High School