Tao Tiger
Anadarko
Summary
Dedicated Background Investigator and Human Resources Specialist with a strong track record in conducting comprehensive background checks and managing sensitive information. Skilled in multitasking and goal setting, consistently achieving timely case completions while upholding regulatory standards.
Overview
20
20
years of professional experience
Work History
Background Investigator/Human Resources Specialist
Wichita and Affiliated Tribes
Anadarko, OK
07.2021 - Current
- Conduct comprehensive background checks to ensure compliance with regulatory standards.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
- Reviewed and analyzed detailed records.
- Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
- Analyzed criminal history and financial records to assess candidate suitability.
- Enroll employees into their insurance benefits throughout the year, and during the open season.
- Process Insurance billing invoices for payment after careful review
- Knowledgeable with building XCEL Spreadsheets and reports.
- Knowledgeable with editing timesheets and processing payroll. We currently use Paycom.
- A current member of NNAHRA
Bartender/ Mixologist
Sugar Creek Casino
Anadarko, OK
03.2014 - 07.2021
- Crafted and served high-quality cocktails, enhancing guest satisfaction and loyalty.
- Served as a Temporary Bar Supervisor where I managed the bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on service standards and drink preparation techniques.
- Collaborated with kitchen staff to develop seasonal drink menus, driving sales growth.
Customer Service Representative
Silver Buffalo Casino
Anadarko, OK
07.2006 - 07.2014
- Assisted customers on the casino floor with their everyday needs. This included serving refreshments, handling cash exchanges, and assisting with everyday cleanup.
- Answered phone calls and assisted with everyday promotions throughout the week.
Cage Cashier
Silver Buffalo Casino
Anadarko, OK
07.2006 - 07.2014
- Processed cash transactions accurately in high-volume casino environment.
- Maintained compliance with gaming regulations and company policies.
- Assisted customers with inquiries, ensuring excellent service and satisfaction.
- Managed cash drawer balancing, resolving discrepancies promptly.
Education
High School Diploma -
Anadarko
Anadarko, OKSkills
- Background checks
- Effective writing skills
- Case management
- Effective communication skills
- Documentation skills
- Goal setting
- Time management
- Multitasking skills
- Attention to detail
- Problem-solving abilities
Timeline
Background Investigator/Human Resources Specialist
Wichita and Affiliated Tribes
07.2021 - Current
Bartender/ Mixologist
Sugar Creek Casino
03.2014 - 07.2021
Customer Service Representative
Silver Buffalo Casino
07.2006 - 07.2014
Cage Cashier
Silver Buffalo Casino
07.2006 - 07.2014
High School Diploma -
Anadarko