Mosaic Diaz
Abilene,TX
Summary
I'm a motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Produce Associate
Walmart
12.2022 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout th produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Front End Team Lead
Walmart
12.2019 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Cashier
Walmart
09.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Science - Industrial Maintenance Technology
Texas State Technical College - Waco
Abilene, TXHigh School Diploma -
Abilene High School
Abilene, TX06.2018
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Microsoft Excel
- Money handling abilities
Timeline
Produce Associate
Walmart
12.2022 - Current
Front End Team Lead
Walmart
12.2019 - 12.2022
Cashier
Walmart
09.2018 - 12.2019
Associate of Applied Science - Industrial Maintenance Technology
Texas State Technical College - Waco
High School Diploma -
Abilene High School