MOSES BAMMERT
The San Pedro Fish Market
San Pedro,CA
5
years of professional experience
Directed operations management and customer service initiatives at Popeyes, driving brand loyalty and optimizing processes.,Oversaw inventory management at Home Depot, ensuring effective stock handling and accountability.,Led customer satisfaction efforts at San Pedro Fish Market, enhancing operational efficiency and promoting business growth.
Work History
Bartender
3 Years 5 Months- Crafted and served diverse cocktails and beverages, enhancing customer experience in fast-paced bar environment.
- Provided exceptional customer service while managing order requests, resulting in increased customer satisfaction.
- Executed accurate cash handling procedures, ensuring financial integrity and trustworthiness.
Assistant Manager
6 Months- Strengthened customer relations and brand loyalty by effectively resolving escalated issues, leading to recaptured revenue opportunities.
- Supported senior managers in smooth operations by independently managing daily requirements, contributing to overall store efficiency.
- Coordinated employee schedules to align coverage with business demands, ensuring adequate staffing during peak periods.
- Managed store access as key holder to ensure security and operational readiness.
- Executed opening and closing procedures for the store to ensure a secure environment.
- Recorded sales transactions accurately in the point-of-sale system to track revenue.
- Conducted inventory counts to assess stock levels and ensure product availability.
Bartender
- Oversaw guest alcohol consumption, ensuring responsible service and adherence to legal drinking age regulations.
- Crafted tailored cocktails and beverages based on diverse clientele preferences to enhance guest experience.
- Onboarded and trained new staff on drink preparation and customer engagement techniques to foster a knowledgeable team.
Security Guard
7 Months- Monitored patrons for suspicious or illegal activities, contributing to overall venue safety.
- Performed detailed pat-downs on patrons to prevent entry of prohibited items and maintain a secure environment.
- Maintained constant vigilance to identify and address potential safety hazards during events.
- Inspected bags for prohibited items, maintaining compliance with venue policies and safeguarding patrons.
- Check identification for age verification and ensure that only patrons of legal drinking age are allowed entry to the venue.
- Notified management of unusual situations or disturbances to facilitate timely response and resolution.
- Respond to customer inquiries and complaints.
Skills
Product knowledge
Customer service and satisfaction
Customer focus
Customer engagement
Sales techniques
Food safety practices
Team coordination
Time management
Multitasker
Process evaluation
Technology savvy
Attention to detail
Problem resolution
Customer interaction
Problem solver
References
- MANAGER : SHAKEYS - 480-634-3637
- MANAGER : SAN PEDRO FISH MARKET - 520-251-3695
- MANAGER : POPEYES - 714-595-0390
Timeline
Bartender
The San Pedro Fish Market
03.2023 - CurrentRead More
Bartender
Shakey's Pizza
01.2022 - 01.2022Read More
Assistant Manager
Popeyes
12.2021 - 06.2022Read More
Security Guard
US Travs Private Security LLC
06.2021 - 01.2022Read More