Fluent in English and Spanish and love selling cars and making friends doing it. Love helping people learn how to help a new friend purchase a vehicle.
Overview
26
26
years of professional experience
Work History
Sales Associate
Reliable Chevrolet
Phoenix, NM
03.2026 - Current
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained knowledge of current inventory, promotions, and financing options.
Demonstrated vehicle features and conducted test drives for interested buyers.
Coordinated with the service department to ensure timely vehicle deliveries.
Processed sales transactions accurately while ensuring customer satisfaction.
Built rapport with customers to foster loyalty and repeat business opportunities.
Collaborated with team members to enhance overall sales strategies and performance.
Utilized CRM software to track customer interactions and follow-up communications.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Provided accurate information about products, prices and services.
Worked with fellow sales team members to achieve group targets.
Sales Associate
Sandia Toyota
Phoenix, NM
06.2023 - 12.2024
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained knowledge of current inventory, promotions, and financing options.
Demonstrated vehicle features and conducted test drives for interested buyers.
Coordinated with the service department to ensure timely vehicle deliveries.
Processed sales transactions accurately while ensuring customer satisfaction.
Sales Associate
Reliable Nissan
Albuquerque, New Mexico
04.2017 - 07.2019
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained knowledge of current inventory, promotions, and financing options.
Demonstrated vehicle features and conducted test drives for interested buyers.
Coordinated with the service department to ensure timely vehicle deliveries.
Processed sales transactions accurately while ensuring customer satisfaction.
Sales Associate
Rich Ford
Albuquerque, New Mexico
08.2019 - 04.2022
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained knowledge of current inventory, promotions, and financing options.
Demonstrated vehicle features and conducted test drives for interested buyers.
Coordinated with the service department to ensure timely vehicle deliveries.
Processed sales transactions accurately while ensuring customer satisfaction.
Salesperson
Don Chalmers Ford
Rio Rancho, New Mexico
11.2010 - 02.2017
Demonstrated vehicle features and answered customer inquiries effectively.
Assisted customers in selecting vehicles based on needs and preferences.
Collaborated with finance team to streamline purchase processes for clients.
Maintained up-to-date knowledge of inventory and promotions at the dealership.
New and used sales
Right Honda
Scottsdale, Arizona
09.2005 - 03.2008
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
New and used sales
Camelback Toyota
Phoenix, Arizona
08.2003 - 04.2005
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Sales Associate
Showcase Honda
Phoenix, Arizona
04.2000 - 04.2003
New and used car sales
Assisted customers in selecting vehicles based on their preferences and needs.
Maintained knowledge of current inventory, promotions, and financing options.
Demonstrated vehicle features and conducted test drives for interested buyers.
Coordinated with the service department to ensure timely vehicle deliveries.
Processed sales transactions accurately while ensuring customer satisfaction.
Built rapport with customers to foster loyalty and repeat business opportunities.
Collaborated with team members to enhance overall sales strategies and performance.
Utilized CRM software to track customer interactions and follow-up communications.
Education
Bachelor of Arts - Spanish
University of Wisconsin, Milwaukee
05.1998
Associate of Applied Science - International Relations
Walsh University
06.1996
McKinley SH
05.1994
Skills
Customer relationship management
Sales transactions processing
Product demonstration
Inventory management
Vehicle inspection
Market analysis
Conflict resolution
Team collaboration
Effective communication
Problem solving
Time management
Customer engagement
Languages
2,A1,5,A1,5,A1
Languages
English
Spanish
Arabic
Timeline
Sales Associate
Reliable Chevrolet
03.2026 - Current
Sales Associate
Sandia Toyota
06.2023 - 12.2024
Sales Associate
Rich Ford
08.2019 - 04.2022
Sales Associate
Reliable Nissan
04.2017 - 07.2019
Salesperson
Don Chalmers Ford
11.2010 - 02.2017
New and used sales
Right Honda
09.2005 - 03.2008
New and used sales
Camelback Toyota
08.2003 - 04.2005
Sales Associate
Showcase Honda
04.2000 - 04.2003
Bachelor of Arts - Spanish
University of Wisconsin, Milwaukee
Associate of Applied Science - International Relations