Moses Joseph
Orange
Summary
Dynamic and results-driven Property Manager with 9+ years of experience overseeing multifamily residential and commercial properties. Skilled in managing day-to-day operations, ensuring compliance with Fair Housing laws, local regulations, and company policies. Proven success in maintaining high occupancy rates, optimizing vendor management, and leading capital improvements while enhancing tenant satisfaction and reducing complaints by 20%. Adept at conducting property inspections, streamlining maintenance operations, and developing leasing strategies that boost retention. Seeking to leverage expertise in property operations and resident relations to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Resident Manager
Akam Associates
Brooklyn
05.2023 - 04.2024
- Oversaw daily operations of a multifamily property, boosting tenant satisfaction by 20% through timely issue resolution
- Managed lease renewals and guided tenants through the leasing process, increasing lease retention by 18%
- Conducted regular property inspections to ensure compliance with Fair Housing laws and local regulations while maintaining high standards of maintenance and curb appeal
- Collaborated with vendors to oversee capital improvement projects, optimizing cost efficiency and completion timelines
- Fostered a positive community atmosphere by resolving tenant issues within 24 hours on average
Construction Project Manager
Skylar Properties
Queens
01.2023 - 04.2024
- Led $1M+ construction projects for multifamily properties, completing projects on time and under budget by optimizing resource allocation
- Coordinated multi-disciplinary teams, achieving high client satisfaction and reducing project delays
- Implemented safety protocols, ensuring full regulatory compliance and minimizing workplace incidents
- Partnered with property management teams to align construction with leasing strategies and occupancy goals
Resident Manager
Daisy Management
New York
02.2016 - 04.2023
- Managed operations across 150+ residential properties, increasing tenant satisfaction by 12% through enhanced engagement and streamlined communication
- Resolved resident issues promptly, reducing complaint resolution time by 40 hours monthly
- Implemented digital communication tools to boost operational efficiency and strengthen community relations
- Addressed compliance and city infractions, ensuring all properties met local regulations and company policies
- Collaborated on leasing strategies that maintained high occupancy rates and reduced turnover
Education
Bachelor of Business Administration (B.B.A.) -
Long Island University
Brooklyn01.2012
Skills
- Property Operations & Management
- Tenant Relations & Customer Service
- Vendor Management & Contract Negotiations
- Financial & Budget Management
- Property Inspections & Compliance
- Fair Housing Laws & Local Regulations
- Leasing Strategies & Marketing
- CRM Tools: Yardi, RealPage
- Budget Optimization & Cost Control
- Capital Improvements & Project Management
Websites
Timeline
Resident Manager
Akam Associates
05.2023 - 04.2024
Construction Project Manager
Skylar Properties
01.2023 - 04.2024
Resident Manager
Daisy Management
02.2016 - 04.2023
Bachelor of Business Administration (B.B.A.) -
Long Island University