Moses Valdez
Katy,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Babins Seafood. Proven ability to enhance guest engagement and streamline operations, while effectively managing inventory and mentoring team members at HEB Grocery Store. Committed to delivering superior service and maintaining a professional appearance in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Babins Seafood
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Department Lead
HEB Grocery Store
11.2016 - 08.2024
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Associates Degree - Paralegal Studies
Houston Community College
Houston, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
Timeline
Server
Babins Seafood
08.2024 - Current
Department Lead
HEB Grocery Store
11.2016 - 08.2024
Associates Degree - Paralegal Studies
Houston Community College
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