Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Palacios

Henderson,NV

Summary

Dedicated receptionist with strong organization and time management skills. Efficiently resolves client inquiries while maintaining high satisfaction levels. Committed to enhancing customer relationships through effective communication and multitasking.

Overview

5
5
years of professional experience

Work History

Receptionist

HNS Multiservice
Henderson, NV
08.2023 - 12.2025
  • Maintained accurate records of client interactions and service requests in database systems.
  • Resolved client inquiries promptly, ensuring high levels of satisfaction and service quality.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.

Babysitter

Antonio Ortega
Henderson, NV
01.2021 - 05.2023
  • Supervised children's activities, ensuring safety and engagement throughout playtime.
  • Prepared nutritious meals and snacks catering to dietary restrictions and preferences.
  • Developed age-appropriate educational games to enhance cognitive skills and creativity.
  • Established consistent routines, promoting stability and security for children in care.

Education

High School Diploma -

Basic Academy
400 Palo Verde Dr, Henderson, NV, 89015

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Receptionist

HNS Multiservice
08.2023 - 12.2025

Babysitter

Antonio Ortega
01.2021 - 05.2023

High School Diploma -

Basic Academy