Summary
Overview
Work History
Education
Skills
Timeline
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Motaz Salameh

Justice,Illinois

Summary

Outgoing Wireless Sales Associate offering 13 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.

Overview

15
15
years of professional experience

Work History

Mobile Export

T-mobile Usa
11.2013 - Current
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs
  • TFB lead
  • Salesforce
  • Being a port of the T-mobile hit team
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance
  • Cold calling
  • Teaming up with Account Exectives in differnt zib codes
  • Setting appointments


Account Executive

Card Payment Solutions
03.2009 - 01.2012
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.

Education

Business

UIC
Chicago, IL
08.2009

Skills

  • Mobile Analytics Implementation
  • Cross-platform Proficiency
  • Xamarin Expertise
  • Offline Storage Techniques
  • Lead Generation
  • Account Servicing

Timeline

Mobile Export

T-mobile Usa
11.2013 - Current

Account Executive

Card Payment Solutions
03.2009 - 01.2012

Business

UIC

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Motaz Salameh