Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sallyann Fernandez

Clifton

Summary

Dedicated nursing student currently working towards an Associates degree in Nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills. My objective is gain more experience in the field of medicine, patient care, and patient advocacy in the medical field of registered nursing, while assisting with patient care and overall safety of patient and heath care employees. Furthermore, gaining experience in the field of nursing in a clinical setting in a healthcare environment. As I plan to become a registered nurse, and further my education, by attaining a masters in registered nursing.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Mobile expert/Key holder

T-Mobile
08.2016 - Current
  • Assist customers with cell phone purchases.
  • Inform customers of daily promotional offers.
  • Trouble shoot electronic devices, and transfer data between devices.
  • Sell various cellphone accessories, and current cellphone and electronic devices.
  • Inform customers of the different specifications associated with each new cellphone device currently on the market.
  • Fix billing concerns,and handle customer escalations.
  • Supervise and lead staff in the absence of store manager.
  • Explain and teach customers about new devices and promotions, that they make take advantage of.

Substitute Teacher

The City of Paterson NJ
08.2014 - 01.2019
  • In the absence of the regular classroom teacher, I provide assistance to students as if I were their teacher, to learn content material and/or skills that are required for scheduled lessons, and I provide meaningful instructional support for assigned classrooms
  • Make sure that all students are accounted for at all times of the instructional time frame until he or she is picked up by guardian at the end of the school day
  • Assist students with classwork and or homework that has not been completed
  • Supervise children including both indoor and outdoor activities
  • Promote early literacy by reading to the children every day (during my 3-month teaching position in Paterson Public school 15)

Education

Bachelor of Arts - Secondary Education And Earth Science

William Paterson University of New Jersey
Wayne, NJ
05-2017

Associate of Arts - Education

PCCC
Paterson, N.J
05-2013

Skills

  • Retail metrics and goals
  • Staff support
  • Goal driven
  • Excellent written and verbal communication
  • Mobile security best practices
  • Organization
  • Mobile analytics implementation
  • Friendly and helpful
  • Java expertise
  • Safety and cleanliness standards
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team supervision
  • Computer proficiency and Microsoft office
  • Decision-making
  • Service contracts
  • Product demonstrations
  • Meeting sales goals
  • Sales and promotions
  • Product knowledge
  • Payment processing
  • Microsoft applications proficiency
  • Adaptable and flexible
  • Product and service sales
  • Merchandise receiving and handling
  • Exceeding customer expectations
  • Store opening and closing
  • Customer needs assessment
  • Honest and dependable
  • Dispute mediation
  • Engaging with diverse customers

Certification

  • Associate’s degree Liberal Arts: Teacher Ed
  • Bachelor’s in liberal arts/ Earth Science
  • Substitute License Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Mobile expert/Key holder

T-Mobile
08.2016 - Current

Substitute Teacher

The City of Paterson NJ
08.2014 - 01.2019

Bachelor of Arts - Secondary Education And Earth Science

William Paterson University of New Jersey

Associate of Arts - Education

PCCC

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Sallyann Fernandez