Roel Montesino
Brooklyn,NY
Summary
To obtain benefits & work in a fast paced environment. Outgoing Wireless Sales Associate offering 6 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
6
6
years of professional experience
Work History
Mobile Expert/Key Holder
Metro By T-Mobile
12.2020 - Current
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Monitored wireless sales space to establish familiarity with various carriers.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Received inventory, Replenished, faced and organized merchandise on shelving.
Mobile Expert
METRO BY T-MOBILE
09.2019 - Current
- Helping the customer achieve great satisfaction
- Which includes selling phones, new activations & reactivation, ESN changes, fru exchanges and returns
- Maintained sound knowledge of company product suites.
- In addition to selling cell phones accessories such as phones cases, screen protectors, headphones, screen protectors, etc.
- Increased monthly sales [Number]% by recommending seasonal buy one get one sales, rebates and limited time offers.
Computer lab assistant
Borough of Manhattan Community College
02.2016 - 05.2016
- Customer service in regards to computers
- Which includes stocking computer printers, and assisting students with programs like Microsoft Word, PowerPoint, and Excel.
SALES ASSOCIATE
Richie’s Gym
11.2014 - 04.2015
- Customer service in regards to health fitness
- Which includes welcoming people to the gym, activation of gym membership, selling protein drinks and gym maintenance.
Education
Criminal Justice
Borough of Manhattan Community College
Manhattan, NYHigh school diploma -
KURT HAHN EXPEDITIONARY LEARNING SCHOOL
Skills
- Customer service
- Proficient in telecommunications and computers
- POS Transactions
- Operational Efficiency
- Sales Assistance
- POS Inventory System Operation
- Building Customer Loyalty
- Register Opening and Closing
- Returns and Exchanges
- Financing Options
Languages
English
Spanish
Full Professional
Timeline
Mobile Expert/Key Holder
Metro By T-Mobile
12.2020 - Current
Mobile Expert
METRO BY T-MOBILE
09.2019 - Current
Computer lab assistant
Borough of Manhattan Community College
02.2016 - 05.2016
SALES ASSOCIATE
Richie’s Gym
11.2014 - 04.2015
Criminal Justice
Borough of Manhattan Community College
High school diploma -
KURT HAHN EXPEDITIONARY LEARNING SCHOOL
Similar Profiles
ANDREW FOREMANANDREW FOREMAN
Dealer Development Manager at T-Mobile/Metro by T-MobileDealer Development Manager at T-Mobile/Metro by T-Mobile
Camila AlvaradoCamila Alvarado
Retail Sales Associate Manager Tech at Metro by T-MobileRetail Sales Associate Manager Tech at Metro by T-Mobile
Elizabeth CamachoElizabeth Camacho
Sales Associate at Metro by T-MobileSales Associate at Metro by T-Mobile
Gabriel CoronadoGabriel Coronado
Retail Keyholder at Metro by T-mobileRetail Keyholder at Metro by T-mobile
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid