Mouhamed Fahmi
Houston,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Zara
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed returns, exchanges and refunds in accordance with store policy.
Waiter
Fogo De Chao
03.2021 - 06.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Answered customers' questions, recommended items, and recorded order information.
Sale Associate
Abercrombie & Fitch
11.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager
Dandana
07.2014 - 05.2019
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Orman
Cairo, Egypt04.2010
Skills
- Problem Solving
- Microsoft Office proficient
- Bilingual (Arabic)
- Customer Service
- Guest Relations
- Money Handling
- Sales Expertise
- Building Customer Loyalty
Timeline
Sales Associate
Zara
08.2022 - Current
Waiter
Fogo De Chao
03.2021 - 06.2022
Sale Associate
Abercrombie & Fitch
11.2019 - 02.2020
Manager
Dandana
07.2014 - 05.2019
High School Diploma -
Orman
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