Moumita Chatterjee
Moscow,USA
Summary
Experienced manager with over seven years of business knowledge in leading multinational banks and telecom companies. Excellent skills in strategy, relationship management, and team building, training, and leadership. Interests include working in multicultural business environments. Results-driven Corporate Recruiter known for exceptional productivity and efficient task completion. Specialize in talent acquisition strategies, candidate sourcing techniques, and interview process optimization. Excel in communication, negotiation, and relationship-building, ensuring alignment of recruitment practices with organizational goals. Thrive in fast-paced environments by leveraging analytical skills to solve complex staffing challenges.
Overview
20
20
years of professional experience
Work History
Corporate Recruiter
Ignite Recruitment/Rinvio
03.2022 - Current
- As a Corporate recruiter with Ignite Recruitment I act as a liaison between the candidates and account managers
- I successfully manage recruitments in managerial and executive positions for manufacturing, retail, fuels and aviation industries
- As a Full desk recruiter, I create and place job advertisements using various social media sites and Job boards
- I use ATS like Workable and Jazz HR to publish jobs across multiple online job boards and career sites for maximum reach to the target audience
- I have successfully created logos attracting candidates with the right skill-sets using automated AI Tools that can create formal and engaging job descriptions
- I enjoy using social media as a business enabler and making interesting messages that reach the target audience
Customer Care Coordinator
TruGreen Inc.
Idaho, USA
05.2020 - 03.2022
- Responsible for customer service management and retention of TruGreen customers for Lawn, trees, shrubs, Landscaping and Pest control services with a diverse team of executives
- Responsible for account management and revenue for 4 branches of Idaho and Washington State
- Managing schedules, sales, billing and account support through calls, emails and webforms
- Achieved the Superstar Award for highest sales in the Company for Aeration and Overseeding
Customer Service Adviser
Concentrix Inc.
Farmington Hills, USA
10.2017 - 03.2020
- Responsible for customer-service that involved billing, technical support, and account management for Apple products
- I was selected as a mentor for onboarding batches and worked as a floor support supervisor
Computing Consultant Manager
University of Illinois, Urbana-Champaign
Urbana-Champaign, USA
08.2015 - 04.2016
- Responsible for managing the customer-service across the ten resident housing computer laboratories
- My duties involved recruiting, training, supervising, and ensuring the productivity of fifty student peer computing consultants and site managers
Key Account Manager
Vodafone Spacetel Ltd
Ranchi, India
09.2013 - 12.2014
- Handled key acquisitions for telecom services in the Enterprise domain with business to business stakeholders for global and national clients by recruiting a diverse sales team
- Achieved the 'Superstar' award for Bihar Circle in India for a key acquisition with Xavier group of Institutes
Associate Manager
Standard Chartered Bank
T. Nagar, India
04.2007 - 06.2008
- Responsible for driving production and revenue generation through team management
- Hired and supervised a team of over 100 executives with the help of five team managers
- Won the Icons award for the cost that was a quarterly recognition by the Bank
- Recruited over 100 employees as FTE(Full Time Executives) for a telecalling set up
- The hiring was made making sure the diversity and inclusion mandate globally of the Bank was adhered to taking into account gender diversity and language knowledge for India and UAE
Product Manager for Retail Liabilities Group
ICICI BANK
Mumbai, India
06.2005 - 03.2007
- Responsible for the PAN India Corporate Salary relationships of the bank
- Recruited diverse teams responsible for salary account and deposits management at the branches and the sales front-line
- Conducted events as RichLife activities at branches and Glad to Meet You Camps at Corporates as ONGC, Parle and Marico
- Achieved the second highest revenue in the country on deposits target
Education
Master of Human Resource and Industrial Relations -
University of Illinois
Urbana-Champaign, Illinois, USA05.2016
Master of Science - Applied Psychology
Annamalai University (DDE)
Chidambaram, Tamil Nadu, India09.2008
Post Graduate Diploma - Business Administration
K.J. Somaiya Institute of Management
Mumbai, India08.2003
Bachelor of Science - Zoology
Ranchi University
Ranchi, Jharkhand, India05.1999
Skills
- Negotiation
- Interviewing techniques
- Onboarding coordination
- Industry networking
- Executive search
- Recruitment marketing
Outreachandcommunityservice
- Raise your hand, Teaching school-children about environment and road safety, Vodafone
- Corporate Social Responsibility initiative, Scribe for visually impaired children, Standard Chartered Bank
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Professional
References
References available upon request.
Timeline
Corporate Recruiter
Ignite Recruitment/Rinvio
03.2022 - Current
Customer Care Coordinator
TruGreen Inc.
05.2020 - 03.2022
Customer Service Adviser
Concentrix Inc.
10.2017 - 03.2020
Computing Consultant Manager
University of Illinois, Urbana-Champaign
08.2015 - 04.2016
Key Account Manager
Vodafone Spacetel Ltd
09.2013 - 12.2014
Associate Manager
Standard Chartered Bank
04.2007 - 06.2008
Product Manager for Retail Liabilities Group
ICICI BANK
06.2005 - 03.2007
Master of Human Resource and Industrial Relations -
University of Illinois
Master of Science - Applied Psychology
Annamalai University (DDE)
Post Graduate Diploma - Business Administration
K.J. Somaiya Institute of Management
Bachelor of Science - Zoology
Ranchi University
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