Moumita Milton
Los Angeles,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Loma Linda Inn
12.2019 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
Bachelor of Arts - Developmental Psychology
California State University - Los Angeles
Los Angeles, CA05.2025
Associate of Arts - Developmental Psychology
Crafton Hills College
Yucaipa, CA05.2023
High School Diploma -
Redlands High School
Redlands, CA06.2018
Skills
- Document Control
- PC Proficiency
- Expense Reporting
- Accounts Payable and Accounts Receivable
- Computerized Maintenance Management Systems
- Business Operations Understanding
- Business Administration
- Customer Support Needs Assessment
- Time Management
- Improvement Plans
- Telephone Skills
- Verbal and Written Communication
- Organization Skills
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Receptionist
Loma Linda Inn
12.2019 - 06.2023
Bachelor of Arts - Developmental Psychology
California State University - Los Angeles
Associate of Arts - Developmental Psychology
Crafton Hills College
High School Diploma -
Redlands High School
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