Mounou Kouassi Felix
Dallas,TX
Summary
Dynamic and dedicated professional with extensive experience at Pappadeaux Restaurant, excelling in customer service and food safety. Proven ability to enhance dining experiences through effective teamwork and quick table maintenance. Skilled in time management and maintaining high standards of cleanliness, ensuring efficient service in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Busser
Pappadeaux Restaurant
Dallas, TX
12.2024 - Current
- Maintain clean and organized dining areas, assisting servers in providing quick and efficient service.
- Supported front-of-house staff by resetting tables and refilling water to enhance guest experience.
- Collaborated with kitchen and wait staff to streamline service flow during peak hours, ensuring timely guest satisfaction.
- Maintained health and safety standards in food handling and sanitation to promote a safe dining environment.
Dishwasher
Pappadeaux Restaurant
Dallas, TX
- Operated dishwashing machines and maintained the cleanliness of kitchen tools and equipment.
- Assisted in clearing and resetting tables to maintain fast service turnover.
On-Time Delivery Management
Grubhub & Veho
- Successfully ensured packages were delivered within the scheduled timeframe while following optimized routes to reduce delays.
Customer Service During Delivery
Grubhub & Veho
- Communicated professionally with customers, confirmed delivery details, and resolved issues such as incorrect addresses or special delivery instructions.
Handling Fragile or Sensitive Items
Grubhub & Veho
- Carefully transported fragile, high-value, or temperature-sensitive items while following proper handling and safety procedures.
Route Planning and GPS Navigation
Grubhub & Veho
- Used GPS systems and route planning tools to improve efficiency, minimize fuel usage, and complete deliveries in high-traffic areas.
Safe Operation of Forklift Equipment
General Warehouse - Forklift
- Operated sit-down and stand-up forklifts safely while following OSHA safety guidelines and company procedures.
Loading and Unloading Shipments
General Warehouse - Forklift
- Loaded and unloaded trucks efficiently, ensuring proper weight distribution and preventing product damage.
Material Handling and Staging
General Warehouse - Forklift
- Moved pallets, inventory, and bulk materials to designated warehouse locations using RF scanners and inventory systems.
Inventory Control Support
General Warehouse - Forklift
- Assisted with cycle counts, stock organization, and maintaining accurate inventory records.
Education
High School Diploma -
Skills
- Bussing and Table Maintenance
- Dishwashing and Kitchen Support
- Team Collaboration
- Customer Service
- Food Safety and Sanitation
- Workplace safety
- Positive attitude
- Quick dishwashing
- Time management
Certification
- Texas Food Handler Certificate
- Forklift
Timeline
Busser
Pappadeaux Restaurant
12.2024 - Current
Dishwasher
Pappadeaux Restaurant
On-Time Delivery Management
Grubhub & Veho
Customer Service During Delivery
Grubhub & Veho
Handling Fragile or Sensitive Items
Grubhub & Veho
Route Planning and GPS Navigation
Grubhub & Veho
Safe Operation of Forklift Equipment
General Warehouse - Forklift
Loading and Unloading Shipments
General Warehouse - Forklift
Material Handling and Staging
General Warehouse - Forklift
Inventory Control Support
General Warehouse - Forklift