Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Certification
Timeline
Publications
References
Generic

Moussa Diallo

Lakewood,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Field Technician

Worldwide TechServices
01.2020 - 04.2023
  • Develop customer service strategies
  • Collaborate with different IT teams to coordinate service
  • Provide electronic device repair to residential & Commercial entities.

Computer & Office Skills Program Coordinator

Goodwill of Olympic & Rainier Region
04.2017 - 12.2019
  • Design and Implement vocational school Programs (Basic Computer Training, Entry-level office skills training...)
  • Manage different types of grants, including Federal Grants
  • Supervise a team of 4 Instructors
  • Collaborate with partners such as Microsoft, Google, …

Math instructor

C2 Education
08.2011 - 12.2017
  • Provide Test preparations (SAT, AsVab, GED...).

Success Coach & Student Support

Tacoma Community College – Math Advising & Resource Center
09.2016 - 06.2017
  • Provide college Math tutoring to college students
  • Provide Advising services to college students.

Tutor

Pierce College – Tutoring Center
09.2009 - 01.2014
  • Provide one on one tutoring in math, French and English
  • Provide group tutoring to 4 – 6 students
  • Provide tutoring for ESL (English as a Second Language) and IEP (Intensive English Program).

Private contractor

Veteran Affairs
01.2011 - 01.2012
  • Provide math, French and English tutoring for veterans.

Education

Bachelor of Science - Computer Science And Programming

Western Governors University
01.2025

Certificate - Technology Leadership And Entrepreneurship

Peter The Great St. Petersburg Polytechnic University
01.2020

Associate of Science - Mathematics

Tacoma Community College
Tacoma, WA
06.2017

Skills

  • Technical Support
  • Equipment Installation
  • Programming
  • Hardware and Software Installation
  • Leadership experience through supervising a diverse group of instructors
  • Customer Service
  • Classroom experience in diverse environmental and geographical settings
  • Excellent critical thinking, analytical, research, problem solving, organizational, and communications skills
  • Operating Systems
  • User Support
  • Continuous Learning
  • Mobile Device Management
  • Python
  • Relational Database Management

Websites

Languages

English
Native or Bilingual
French
Native or Bilingual

References

References available upon request.

Certification

  • Microsoft Office Specialist: Word, Excel, and Outlook
  • Network and Security - Foundations
  • Data Management - Foundations

Timeline

Field Technician

Worldwide TechServices
01.2020 - 04.2023

Computer & Office Skills Program Coordinator

Goodwill of Olympic & Rainier Region
04.2017 - 12.2019

Success Coach & Student Support

Tacoma Community College – Math Advising & Resource Center
09.2016 - 06.2017

Math instructor

C2 Education
08.2011 - 12.2017

Private contractor

Veteran Affairs
01.2011 - 01.2012

Tutor

Pierce College – Tutoring Center
09.2009 - 01.2014

Bachelor of Science - Computer Science And Programming

Western Governors University

Certificate - Technology Leadership And Entrepreneurship

Peter The Great St. Petersburg Polytechnic University

Associate of Science - Mathematics

Tacoma Community College

Publications

Diallo, M. (2021). Solace: A Change of Perspective for a Change of Circumstances. Amazon KDP

References

References upon Request

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Moussa Diallo