I am a hardworking and focused Administrative Professional with [5] years of experience, currently working as an Administrative Assistant in a medical office. I bring excellent communication, planning, and prioritization skills to my role, demonstrated through my proficiency in drafting reports and business correspondence, managing mail, and updating tracking spreadsheets. In my current position, I leverage exceptional leadership abilities to streamline workflows and optimize personnel strengths. I am dedicated to providing robust administrative and logistical support for various projects, programs, and initiatives within the medical office environment. My resourcefulness extends to customer service, travel coordination, and file management, all while maintaining a detail-oriented and organized approach.
As an enthusiastic Administrative Assistant, I excel in anticipating professional needs and proactively identifying and resolving issues. My expertise in schedule development promotes organizational efficiency and availability. I also possess excellent customer service and conflict management skills, with substantial experience in delivering administrative excellence through clerical support and public interaction.
I am adept at calendar management, scheduling, data entry, and database administration, consistently demonstrating my ability to enhance both individual and team performance in a dynamic medical office setting.
In my role at the store, I greeted customers upon entry and responded promptly to their needs, welcoming them and helping determine their requirements. I worked a flexible schedule, including extra shifts, to meet business demands. I operated the cash register with excellent accuracy for cash, check, and credit card transactions, maintaining a balanced cash drawer and ensuring precise accounting at the end of each shift. I built strong relationships with customers to encourage repeat business and assisted them in completing purchases, locating items, and joining reward programs. I also restocked and organized merchandise in front lanes, handled returns, refunds, and resolved transaction issues effectively. Additionally, I counted money in cash drawers at the beginning and end of shifts to ensure accuracy, stocked, tagged, and displayed merchandise as needed, and provided exceptional service that resulted in positive feedback. I resolved customer complaints professionally, which enhanced customer relations and loyalty.
In my current role as an Administrative Assistant in a medical office, I manage a diverse range of responsibilities. I handle data entry tasks by reviewing and updating client correspondence files and the scheduling database. I organize technician schedules to ensure efficient customer job management and serve as the primary point of contact for all internal and external communications with executive-level officers.
Additionally, I compile and report statistical data on patient admissions, discharges, deaths, births, and treatment types. I also plan and execute corporate meetings, lunches, and special events for groups of 100+ employees, demonstrating my capability in event planning and execution.