Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moyosore Owolabi

California

Summary

Dynamic Salesforce Administrator with a proven track record at Douglas GmbH, specializing in process automation and data security. Expert in customizing Salesforce solutions and creating impactful dashboards, I excel in team collaboration and stakeholder alignment to drive business success. Committed to enhancing operational efficiency and delivering tailored analytics solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Administrator and Process Manager

Douglas GmbH
Düsseldolf
09.2023 - 06.2024
  • Designed and implemented Salesforce solutions to align with business processes and extended service offerings.
  • Integrated solutions between Salesforce platform, Experience Cloud, and Media Desk to enhance potential sales.
  • Developed data security measures in Salesforce to ensure data integrity and protection.
  • Customized declarative and programmatic solutions to automate business processes and meet user needs.
  • Collaborated with teams to gather business requirements and align stakeholder needs with Salesforce process maps.
  • Created dashboards using Salesforce Lightning and collaborated with Tableau team to align metrics.
  • Utilized custom reports and dashboards to address immediate business needs effectively.

Salesforce Administrator

Manifest & Company Inc.
Toronto
07.2021 - 08.2023
  • Gathered requirements and created technical design documents aligned with business rules.
  • Maintained and customized Salesforce.com elements, including users, profiles, and sharing rules.
  • Developed process automation through workflows and established complex approval matrices.
  • Executed data manipulation using Data Loader and Workbench Tools across multiple Salesforce.com instances.
  • Generated custom reports and dashboards within Salesforce Lightning Experience.

Sales Analyst & Salesforce Administrator

DISH Digital Solutions
Düsseldolf
10.2021 - 09.2022
  • Executed basic administrative tasks, including user, role, profile, and public group creation for digital sales operations.
  • Collaborated with stakeholders to discover business requirements and identify critical KPIs for management.
  • Developed training manuals and change documentation for Digital Sales Representatives on Salesforce Sales Cloud.

Project Developer manager Intern

Cross Connection Consulting
03.2021 - 08.2021
  • Research on strength and opportunities of new products in developing market.
  • Finding and developing new market strategies and improving sales.
  • Form and lead the Operations plan, eliminating development roadblocks and unlocking huge opportunities to expansion.

Education

Master of Science - International Business

CBS International Business School
01.2021

Bachelor of Science - Accounting

Joseph Ayo Babalola University
01.2012

Skills

  • Salesforce administration
  • Custom report creation
  • Salesforce configuration
  • Apex programming
  • Security management
  • Salesforce analytics
  • Process automation
  • Automation expertise
  • Development training and facilitation
  • Data visualization with Tableau CRM
  • Team collaboration and stakeholder alignment

Certification

  • Certified Salesforce Administrator
  • Certified Sales Cloud Consultant
  • Certified Service Cloud Consultant
  • Certified Platform Builder

Timeline

Salesforce Administrator and Process Manager

Douglas GmbH
09.2023 - 06.2024

Sales Analyst & Salesforce Administrator

DISH Digital Solutions
10.2021 - 09.2022

Salesforce Administrator

Manifest & Company Inc.
07.2021 - 08.2023

Project Developer manager Intern

Cross Connection Consulting
03.2021 - 08.2021

Master of Science - International Business

CBS International Business School

Bachelor of Science - Accounting

Joseph Ayo Babalola University

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