DESEREA R. CALDERA
Mentone
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
Work History
Office Manager
McKinley Elementary School
Redlands, CA
07.2024 - Current
- Coordinates daily operations to ensure efficient support for staff and students.
- Manages scheduling for faculty meetings, events, and parent-teacher conferences, assemblies and all other site activities.
- Provides support for Certificated and Classified staff with all contractual needs and requests, along with payroll support.
- Oversees budget management for office supplies, ensuring cost-effective purchasing while maintaining adequate stock levels.
- Handles sensitive information with discretion, maintaining confidentiality of student documents and personnel records.
- Assists with the recruitment process, interview panels and onboarding new employees to promote a seamless integration into the school site dynamic.
Assistant Manager
Harkins Theatre
03.2016 - 09.2024
- Cash Room reconciliations, bank deposits, Audit Reports
- Team member interviews, onboarding, training and coaching
- Oversaw guest services, box office, and concessions departments' daily operations
- Projection and maintenance duties (movie starts, cleaning)
- Team member evaluations and performance reviews
- Inventory
Legal Secretary
Hartnell Law Group
01.2020 - 01.2023
- Drafting of Wills, Trusts, Advance Healthcare Directives, Power of Attorney, Trust Transfer Deeds
- Filed Legal documents to local court houses and county assessors
- Processed multiple client calls, emails, and requests.
- Legal file maintenance (adding/purging/research)
- Legal accounting for Client Trust Accounts
- Bank Deposits and reconciling client accounts
- Transcribing attorney's notes upon requests
Personal Banker/Bank Teller
Citibank N.A./Wells Fargo
01.2001 - 01.2006
- Continuously performed strong sales, opening of checking & savings accounts, credit cards, personal loans, equity lines etc. Having product knowledge while understanding each client’s individual needs. (Knowing your customer and business relationships)
- Exhibited leadership by coaching tellers on a daily basis, to help the team succeed. (Teller goals and expectations)
- Ensured to stay current with new operational policies, procedures and products.
- Performed daily operations efficiently in a timely manner. (ATM control, Vault cash ordering, Vault control, retention reports)
- Sought out potential candidates for open positions within the bank
- Conducted interviews for Tellers and Personal Bankers
- Worked alongside branch managers to fill open positions.
- Organized new hire paperwork, orientations and luncheons.
- Filled out new hire paperwork (W-4s, I-9s, background authorizations, employment applications)
Education
High School -
Redlands Senior High School
Redlands, Ca.Skills
- MICROSOFT WORD
- MICROSOFT EXCEL
- MICROSOFT OFFICE
- PEOPLESOFT
- KRONOS
- COMPASS
- FRONTLINE
- AERIES
Accomplishments
2026 Superintendent Award Recipient
AWARDS
CUSTOMER SERVICE OF THE MONTH (KYC GALLOP SURVEY), TOP LOAN AND CREDIT VOLUME FOR INLAND EMPIRE MARKET
Timeline
Office Manager
McKinley Elementary School
07.2024 - Current
Legal Secretary
Hartnell Law Group
01.2020 - 01.2023
Assistant Manager
Harkins Theatre
03.2016 - 09.2024
Personal Banker/Bank Teller
Citibank N.A./Wells Fargo
01.2001 - 01.2006
High School -
Redlands Senior High School