Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Ms Comfort

Administrative Assistant
Las Vegas,NV

Summary

Results-driven Co-Owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building a successful team and managing profitable operations.

Overview

33
33
years of professional experience

Work History

Small Business Co-Owner

Original Comfort's
Las Vegas, Nevada
08.1990 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Devised processes to boost long-term business success and increase profit levels.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Determined best courses of action for company based on regional market trends and demands.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.

Application Data Processor

Robert Half Staffing Agency
Las Vegas, Nevada
05.2021 - 04.2022
  • Carried out activities according to standard operating procedures and project-specific conventions.
  • Prioritized personal workload to meet specified completion times and dates with some supervision and direction.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Evaluated source documents to locate information needed for each data entry field.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Call Center Agent

Robert Half Staffing Agency
Las Vegas, Nevada
11.2021 - 03.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.

Education

No Degree - Safety Consultation And Training (OSHA)

Department of Business And Industry
3360 W. Sahara Avenue Suite 100

High School Diploma -

Victor Valley High School
Victorville, CA
02.1979

Skills

  • Hiring and Onboarding
  • Records Organization and Management
  • Human Resources Oversight
  • Mathematical Calculation and Reasoning
  • Administrative Management
  • Sales Promotion
  • Problem Anticipation and Resolution
  • On-Time Project Delivery

Timeline

Call Center Agent

Robert Half Staffing Agency
11.2021 - 03.2022

Application Data Processor

Robert Half Staffing Agency
05.2021 - 04.2022

Small Business Co-Owner

Original Comfort's
08.1990 - Current

No Degree - Safety Consultation And Training (OSHA)

Department of Business And Industry

High School Diploma -

Victor Valley High School

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Ms ComfortAdministrative Assistant