Michael Santorum
Hilton Head Island,SC
Overview
7
7
years of professional experience
Work History
Shift Leader/Inventory Manager
Frozen Moo Ice Cream Store
05.2019 - Current
- Managed weekly deliveries of 350+ ice cream tubs, ensuring proper storage and inventory control.
- Led shift operations and supervised coworkers in absence of the owner.
- Served 92 flavors to customers while providing quality customer service.
Workshop and Membership Services Coordinator
Racket Professional Organization
07.2024 - 07.2025
- Responded to 50+ customer service inquiries via phone, email, and contact us form daily.
- Maintained positive relationships with our 1000 members to ensure satisfaction and retention.
- Promoted and sold memberships to prospective clients.
- Oversaw certification workshops, providing organizational and operational support.
Assistant Warehouse Manager
Lorick Office Products
09.2022 - 05.2024
- Managed 15-20 delivery routes around Columbia, SC area daily.
- Handled loading/unloading of trucks and organized warehouse inventory.
- Assembled office furniture and maintained facility cleanliness.
Membership Services Intern
Professional Pickleball Registry
05.2023 - 08.2023
- Answered pickleball-related calls and LiveChats online as first point of contact.
- Responsible for bringing in 100+ new members to PPR.
- Assisted with special projects and entered workshop certification scores into the PPR database.
- Promoted workshops to non-members and uncertified members
- Updated and maintained PPR Excel sheet daily.
USA Baseball Sports Properties Assistant
Learfield/USA Baseball
06.2022 - 08.2022
- Identified and reached out to potential sponsorship partners.
- Assisted in creating a new USA Baseball Partnership with Chinook Seedery.
- Maintained and updated the USA Baseball sponsorship database.
- Provided on-site support for special events, most notably Morgan Stanley partnership activation with U15 USA Baseball Team.
Virtual ESL Tutor
Kansas City Royals DSL
11.2018 - 05.2019
- Tutored a Dominican League prospect in English to ease transition to professional baseball in the U.S.
- Conducted weekly ESL virtual lessons with an assigned prospect on U.S. culture topics and English language formatting.
Education
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
Columbia, SC05.2024
Bachelor of Science - Sports Management
New York University (NYU)
New York, NY05.2021
High School Diploma -
IMG Academy
Bradenton, FL06.2019
No Degree -
Hilton Head Prep
Hilton Head Island, SC05.2016
Community Service
- Hilton Head Baseball Association, Youth Baseball Coach, Sep 2020 - May 2021
- Holy Family Catholic Church, Altar Server, Jan 2009 - Present
Timeline
Workshop and Membership Services Coordinator
Racket Professional Organization
07.2024 - 07.2025
Membership Services Intern
Professional Pickleball Registry
05.2023 - 08.2023
Assistant Warehouse Manager
Lorick Office Products
09.2022 - 05.2024
USA Baseball Sports Properties Assistant
Learfield/USA Baseball
06.2022 - 08.2022
Shift Leader/Inventory Manager
Frozen Moo Ice Cream Store
05.2019 - Current
Virtual ESL Tutor
Kansas City Royals DSL
11.2018 - 05.2019
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
Bachelor of Science - Sports Management
New York University (NYU)
High School Diploma -
IMG Academy
No Degree -
Hilton Head Prep