Epicor
Hi, I’m
MARISSA SMITH
New Kensington,PA
Summary
Adaptable Document Controller offering background in process improvements and document preparation. Dependable professional with exceptional computer talents.
Overview
11
years of professional experience
1
Certification
Work History
Dawar TechnologiesPittsburgh, PA
Engineering Document Control Coordinator
12.2022 - 01.2024
Job overview
- Enhanced document control efficiency by implementing a centralized electronic filing system.
- Maintained confidentiality in handling sensitive documents, protecting both the organization''s intellectual property and client information from unauthorized disclosure.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Ensured compliance with company policies and regulatory requirements through meticulous document review and approval processes.
- Streamlined the flow of information within the organization by serving as a liaison between departments for documentation needs.
- Maintained accurate records by consistently updating the document management database, ensuring easy access to all necessary documents.
- Reduced processing time for new documents by creating standardized templates, promoting consistency and clarity in all company materials.
Clark Metal Products
Quality Inspector
10.2019 - 12.2022
Job overview
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Developed and maintained comprehensive documentation for quality control procedures, increasing efficiency and transparency.
- Ensured compliance with industry regulations by staying up-to-date on changing requirements and adjusting inspection processes accordingly.
- Reviewed technical drawings and specifications to verify adherence to design requirements throughout production stages.
- Collaborated closely with operations managers to address any quality concerns arising during production runs and streamline processes to increase daily productivity.
Family DollarBlairsville, PA
Sales Associate
10.2015 - 01.2017
Job overview
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Rolling Hills Inc.Blairsville, PA
Property Caretaker
08.2015 - 10.2015
Job overview
- Enhanced building owner satisfaction by addressing and resolving property maintenance issues promptly.
- Streamlined facilities management tasks for improved property upkeep and business owner experience.
- Maintained detailed records of all maintenance activities, facilitating proper budgeting and planning efforts.
- Provided exceptional customer service to business owners while addressing inquiries or concerns related to the property''s upkeep.
- Managed routine cleaning schedules, contributing to a consistently clean and welcoming working environment for business owners.
- Developed strong relationships with local businesses, fostering positive partnerships beneficial for both parties involved.
Choice HotelsBlairsville, PA
Front Desk Clerk
06.2013 - 08.2014
Job overview
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Communicated effectively with management on daily occurrences or potential issues affecting hotel operations or guest experiences.
Bonnie Plants Inc.Homer City, PA
Planter
04.2013 - 07.2013
Job overview
- Enhanced plant growth by implementing efficient irrigation and fertilization techniques.
- Optimized planting layouts for increased crop yield and reduced disease spread.
- Collaborated with other team members to complete planting tasks efficiently and effectively.
- Managed inventory of seeds, tools, and supplies necessary for successful planting operations.
- Upheld safety standards by adhering to proper handling procedures for chemicals used in the planting process.
- Increased overall crop quality with diligent pruning, thinning, and training practices.
Education
California University Of PennsylvaniaCalifornia, PA
Bachelor's from Biology
05.2015
Westmoreland County Community CollegeIndiana, PA
Associate's from Nursing
05.2014
Skills
- Records Management
- Skilled in Microsoft 365
- Change Management
- Data Accuracy
- Process Improvements
- Quality Assurance
- Attention to Detail
- Database Management
- Project Coordination
- Organizational Skills
- Problem Solving
Assessments
Attention to detail, Proficient, 11/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
Certification
- Act 34 - Pennsylvania Access to Criminal History (PATCH)
References
References available upon request.
Software
Microsoft 365
Unipoint
Adobe Acrobat
Syteline
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Healthcare benefitsCareer advancement401k matchPaid sick leavePaid time offTimeline
Engineering Document Control Coordinator
Dawar Technologies
12.2022 - 01.2024
Quality Inspector
Clark Metal Products
10.2019 - 12.2022
Sales Associate
Family Dollar
10.2015 - 01.2017
Property Caretaker
Rolling Hills Inc.
08.2015 - 10.2015
Front Desk Clerk
Choice Hotels
06.2013 - 08.2014
Planter
Bonnie Plants Inc.
04.2013 - 07.2013
California University Of Pennsylvania
Bachelor's from Biology
Westmoreland County Community College
Associate's from Nursing