Summary
Overview
Work History
Certification
Core Value charitable award in 2019/2020
Timeline
Generic

Ms. Rondell Choates

Manor,TX

Summary

Over 20 years multifamily experience accomplished in New Construction/Lease-Ups, Student Housing, Tax Credit and communities under renovations. Specialize in properties in need of Stabilization/Lease-Up strong work ethic and leadership skills knowledge on OneSite, Yardi, Yieldstar, Rent Cafe, Blue Moon, Knock, Kingsley, Entrata, Redbook and Fair Housing Laws.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Community Manager

Range Water Real Estate
04.2024 - Current
  • Responsible for a 350 unit lease up.
  • Supervised a staff of seven and trained members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Senior Community Director

Hilltop Residential
02.2019 - 11.2023
  • Supervised teams for converting student housing communities into conventional while renovating.
  • Prepare start up budgets and completed financial reports.
  • Created promotional campaigns that generated leads, resulting in increased sales.
  • Generated content for website, blog posts, press releases and social media accounts.
  • Measured and monitored performance of marketing campaigns.
  • Developed and implemented marketing strategies to increase property visibility.

Community Director

Home Spring Residential
08.2017 - 02.2019
  • Conducted regular and year end performance review of all employees, manage all budgets, compiled and distributed lease expiration and weekly traffic, activity reports to all upper management.
  • Assisted in legal proceedings as needed for evictions and delinquent accounts.
  • Utilize social media platforms effectively to promote organizations mission and engage target audiences.

Community Manager

RIM Investments
08.2016 - 08.2017
  • Responsible for property renovation under new management.
  • Duties included working closely with contractors and maintenance staff, weekly reports, marketing plan, communicating with vendors, resident retention and monthly resident activities.
  • Participated in brainstorming sessions with team members regarding new ideas and strategies for increasing engagement and reach on social media platforms.

Assistant Community Manager

Pegasus Residential
03.2013 - 08.2016
  • Responsibilities included rent collections, final account statements, resident retention, walking units to ensure make ready completion, leasing, weekly marketing and market survey reporting.
  • Organized meetings between clients, architects, engineers, subcontractors, inspectors, and other parties involved in the project.
  • Implemented innovative strategies to increase resident satisfaction and retention rates.

Assistant Community Director

Abbey Residential
06.2010 - 03.2013
  • Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
  • Processed and submitted invoices to corporate.
  • Assisted in the preparation of annual budgets, ensuring financial goals were met while maintaining property standards.
  • Maintained a high occupancy rate through effective marketing strategies and thorough follow-up with prospective residents.

Certification

Core value charitable award in 2019 and 2020


Awarded MVP 2020-2023


CAM

Core Value charitable award in 2019/2020

Donated time to volunteer at the San Antonio Food Bank and give back to the community through food drive and donations.

Timeline

Community Manager

Range Water Real Estate
04.2024 - Current

Senior Community Director

Hilltop Residential
02.2019 - 11.2023

Community Director

Home Spring Residential
08.2017 - 02.2019

Community Manager

RIM Investments
08.2016 - 08.2017

Assistant Community Manager

Pegasus Residential
03.2013 - 08.2016

Assistant Community Director

Abbey Residential
06.2010 - 03.2013

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Ms. Rondell Choates