Summary
Overview
Work History
Education
Skills
Computer Skills Certifications
Relevant Experience
References
Timeline
Generic

M. Stephen Maddox, Jr.

Moncks Corner,SC

Summary

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Overview

12
12
years of professional experience

Work History

Owner/Operator

Elite Cleaning and Home Services, LLC
2019.01 - Current
  • Owned and managed all parts of a cleaning business
  • Built to $150,000 in sales within 3 years.

Front of House-Training Manager

Darden
2013.01 - Current
  • Provided 100% guest satisfaction daily and kept the dining area well stocked and running efficiently
  • Trained all Front of House Staff and worked as a service manager.

Service Technician’s Supervisor

Southeastern Corporation, Inc.
2012.01 - 2017.01
  • Provided an array of services to homeowners on Kiawah and Seabrook Island, including cleaning, personal chef services, and light maintenance work.

FOH Manager

La Nortena Taqueria and Mexican Grill
2014.01 - 2015.01
  • Worked as a server/manager both opening and closing the restaurant and doing all duties that are required to help keep the front of the house running smooth.

Education

Associate of Arts - Digital Media

Trident Technical College
North Charleston, SC
05.2025

Associates of Applied Science - Hosp. and Tourism Management/Culinary Certificate

Trident Technical College/Culinary Institute of Charleston
01.2017

High School Diploma -

Stratford High School
01.2003

Skills

  • Proofreading
  • Campaign Development
  • Digital Marketing
  • Interdepartmental Collaboration
  • Content Development
  • Social and New Media
  • Teamwork and Collaboration
  • Marketing Program Development
  • Adobe Creative Suite
  • Staff Management
  • Social Media

Computer Skills Certifications

  • Microsoft Word
  • Excel
  • Power Point
  • Publisher
  • POS-Clover
  • Aloha
  • Dash
  • Meta Social Media Manager Certification
  • Adobe Creative Cloud
  • Adobe Suite

Relevant Experience

  • 01/01/19, present, Owner/Operator, Moncks Corner, SC, Elite Cleaning and Home Services, LLC, Owned and managed all parts of a cleaning business. Built to $150,000 in sales within 3 years.
  • 01/01/13, present, Front of House-Training Manager, Orlando, FL, Darden, I have worked for multiple concepts under Darden brands. Providing 100% guest satisfaction daily and keeping the dining area well stocked and running efficiently. Trained all Front of House Staff and worked as a service manager.
  • 01/01/14, 01/01/15, FOH Manager, North Charleston, SC, La Nortena Taqueria and Mexican Grill, Worked as a server/manager both opening and closing the restaurant and doing all duties that are required to help keep the front of the house running smooth.
  • 01/01/12, 01/01/17, Service Technician’s Supervisor, Charleston, SC, Southeastern Corporation, Inc., Provide an array of services to homeowners on Kiawah and Seabrook Island. The services include, but are not limited to cleaning, personal chef services and light maintenance work.

References

Available upon request

Timeline

Owner/Operator

Elite Cleaning and Home Services, LLC
2019.01 - Current

FOH Manager

La Nortena Taqueria and Mexican Grill
2014.01 - 2015.01

Front of House-Training Manager

Darden
2013.01 - Current

Service Technician’s Supervisor

Southeastern Corporation, Inc.
2012.01 - 2017.01

Associate of Arts - Digital Media

Trident Technical College

Associates of Applied Science - Hosp. and Tourism Management/Culinary Certificate

Trident Technical College/Culinary Institute of Charleston

High School Diploma -

Stratford High School
M. Stephen Maddox, Jr.