Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Muamen Alsheakh

Walgreens
Vienna,VA
1
Language
3
years of professional experience

Dynamic Customer Service Associate with a proven track record at Walgreens, where I excelled in problem-solving and team collaboration. Mastered workflow optimization and accurately interpreted orders, significantly enhancing pharmacy operations. Skilled in both customer engagement and precise medication dispensing, showcasing a blend of technical proficiency and interpersonal effectiveness.

Work History

Customer Service Associate

5 Months
Walgreens | 2024.08 - 2025.01
  • Helped large volume of customers every day with positive attitude and focus on customer.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Team Member

2 Months
Hungry Howie's | 2022.06 - 2022.08
  • Supported inventory management by restocking and organizing merchandise effectively.
  • Assisted team in daily operations to ensure smooth workflow and customer satisfaction.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate of Applied Science - Pharmacy

Kalamazoo Valley Community College | Kalamazoo, MI

Bachelor of Science - Pre-Pharmacy

Ferris State University | Big Rapids, MI | 2028-05

Skills

Problem-solving skills
Team collaboration
Answering customer questions
Workflow optimization
Interpreting orders

Languages

English
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
2024.08 - 2025.01Read More

Team Member

Hungry Howie's
2022.06 - 2022.08Read More

Kalamazoo Valley Community College

Associate of Applied Science from Pharmacy
Read More

Ferris State University

Bachelor of Science from Pre-Pharmacy
Read More
Muamen Alsheakh