MUBIN AVDIC
Clearwater
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2025
2025
years of professional experience
Work History
Associate
Homegoods
- Answered customer inquiries, enhancing satisfaction and driving repeat business
- Collaborated with team and management to achieve store goals and improve operations
- Organized and replenished stock, ensuring optimal product display and availability
- Implemented sales strategies and assisted in promotional campaigns, boosting revenue
- Established loss prevention procedures and customer service standards, improving efficiency
Delivery Driver
UPS
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Manager
Americore
04.2021 - Current
- Monitored staff performance and addressed issues, ensuring team efficiency and productivity
- Enforced customer service standards, resolving issues to maintain high-quality service
- Trained employees for role coverage, improving operational flexibility and reliability
- Managed yearly budgets up to $20,000,000, achieving financial objectives through strategic planning
- Implemented process improvements, reducing costs and enhancing team efficiency
Universal Banker
Truist
01.2021 - 07.2021
- Deliver exceptional customer service by resolving inquiries and complaints, enhancing client satisfaction
- Process deposits, withdrawals, and loan payments accurately, ensuring compliance with bank policies
- Maintain and organize documentation in accordance with Bank Secrecy Act regulations, ensuring data integrity
- Assist customers with online banking setup and troubleshoot digital banking issues, improving user experience
Education
HIGH SCHOOL DIPLOMA - Honors Graduate
Palm Harbor University High
Associate of Arts - Business Administration And Management
St Petersburg College
Clearwater05.2022
Skills
- Team Leadership
- Sales Strategy
- Problem Resolution
- Inventory Management
- Sales and Marketing
- Business planning
- Workforce management
Timeline
Delivery Driver
UPS
09.2024 - Current
Manager
Americore
04.2021 - Current
Universal Banker
Truist
01.2021 - 07.2021
HIGH SCHOOL DIPLOMA - Honors Graduate
Palm Harbor University High
Associate of Arts - Business Administration And Management
St Petersburg College
Associate
Homegoods
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