Summary
Overview
Work History
Education
Skills
Languages
Timeline

Muhammad Haroon

Deer Park,NY

Summary

Reliable security guard with solid record protecting personnel and assets. Trained in CCTV monitoring, foot patrols and visitor screening. Prevent security issues by checking every bag, vehicle and personnel thoroughly.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

14
14
years of professional experience

Work History

Sales Associate

Speedway
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.

Driver

Uber
11.2023 - 03.2024
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Limousine Chauffeur

Cms Limo
01.2022 - 10.2023
  • Maintained a pristine vehicle condition for client comfort and safety.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Provided safe transportation services for high-profile individuals such as celebrities or executives while maintaining utmost discretion.
  • Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Assisted clients with luggage handling, contributing to a seamless travel experience.

Security Officer

Allied Universal Security Services
09.2020 - 12.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Professional Chauffeur

Golden Touch Transportations
08.2015 - 09.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
  • Collaborated with dispatchers to accommodate last-minute changes or special requests from clients.

Sales Associate

Mobil Gas Station
05.2011 - 07.2015

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Govt High School, Pakistan

Skills

  • CCTV monitoring
  • Building patrol
  • Bagging inspection
  • Checkpoint management
  • Customer service
  • Time management
  • Problem-solving skills
  • Client service
  • Guest relations
  • Sales training
  • Payment processing
  • Building rapport
  • Order processing
  • General security
  • Strong communication skills
  • Professional manner

Languages

Urdu
Malay
Hindi
Punjabi
pu

Timeline

Sales Associate - Speedway
10.2024 - Current
Driver - Uber
11.2023 - 03.2024
Limousine Chauffeur - Cms Limo
01.2022 - 10.2023
Security Officer - Allied Universal Security Services
09.2020 - 12.2022
Professional Chauffeur - Golden Touch Transportations
08.2015 - 09.2020
Sales Associate - Mobil Gas Station
05.2011 - 07.2015
Govt High School - High School Diploma,
Muhammad Haroon