Muhammad Nahshal
Brooklyn,NY
Summary
Reliable and Dependable top-notch sales associate with outstanding/Hospitable customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Stores/Sales Associate
CVS Health
08.2024 - 03.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
USA Beauty Supply
05.2022 - 06.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Education
BBA - Finance
05-2028
High School Diploma -
06-2024
- Awarded Salutatorian
- Vallone Scholarship Recipient
- 3.5 GPA
- Ranked #2 overall
Skills
- Goal oriented
- Store maintenance
- Brand representation
- Trend awareness
- Dispute mediation
- Sales goal achievement
- Relationship building
- Policy and procedure adherence
- Teamwork
- Store opening and closing
- POS system operation
- Loyalty promotion
- Retail sales
- Retail merchandising expertise
- Stock replenishment
- Backroom organization
- Product knowledge
Timeline
Stores/Sales Associate - CVS Health
08.2024 - 03.2025
Cashier - USA Beauty Supply
05.2022 - 06.2024
Brooklyn College - BBA, Finance
Urban Action Academy - High School Diploma,
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