Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative
Muhammad Saad Ali

Muhammad Saad Ali

Digital Marketing , Data Entry ,Copywriter ,account Management
Lahore,Punjab

Summary

Achieved significant efficiency improvements in data entry processes at Albarik Mall, leveraging expertise in database management and a keen ability to prioritize tasks. Demonstrated proficiency in records and application management, contributing to insightful data-driven decision-making. Excelled in training peers, showcasing strong collaboration and organizational skills.

Overview

6
6
years of professional experience

Work History

Account Manager

Albarik Mall
09.2018 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Education

Bachelor Of Business - Btec

Rootsivy International College
Dha Phase 5

Skills

Trend forecasting

Interests

Digital marketing

Timeline

Account Manager

Albarik Mall
09.2018 - Current

Bachelor Of Business - Btec

Rootsivy International College

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Muhammad Saad Ali Digital Marketing , Data Entry ,Copywriter ,account Management