Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Shaheer

Bay Shore,NY

Summary

Accounting student at Suffolk County Community College planning to transfer to Stony Brook University in Fall 2027. Brings retail experience and strong organizational, communication, customer service, teamwork, and time management skills. Detail oriented, dependable, and dedicated to expanding accounting knowledge through a hands on internship.

Overview

4
4
Languages
2
2
years of professional experience

Work History

Retail Sales Associate

Adidas
Deer Park, New York
08.2025 - Current
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems for customer transactions.
  • Collaborated with team members to enhance customer service.
  • Used product knowledge to suggest items to match client needs.
  • Organized displays to attract customers and promote sales.

Day Habilitation Specialist

ISS
Melville, New York
05.2025 - 08.2025
  • Developed and implemented individualized service plans for clients' needs.
  • Assisted individuals with developmental disabilities in daily living activities to promote independence and improve quality of life.
  • Led group activities to enhance social skills and foster community integration.
  • Collaborated with families and team members for effective care coordination.
  • Coordinated with professionals such as doctors, nurses, and therapists to ensure comprehensive care for clients.

Customer Service Representative

Macys Department Store
Bay Shore, New York
11.2024 - 05.2025
  • Resolved customer complaints with patience and empathy, contributing to positive customer experiences.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, and technical support, streamlining their purchasing process.
  • Facilitated returns, enhancing customer satisfaction and ensuring compliance with store policies. and exchanges according to store policies.
  • Trained new employees on customer service procedures and systems.
  • Ensured inventory accuracy by restocking shelves promptly.

Education

High School Diploma -

Brentwood High School
Brentwood, NY
06-2025

Accounting

Suffolk County Community College
Brentwood, NY
09-2026

Skills

  • Point-of-sale operation
  • Customer service
  • Inventory management
  • Microsoft Excel
  • Team collaboration
  • Problem resolution
  • Communication
  • FLUENT IN English, Urdu, Pashto, Punjabi

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Pushto
Limited
Punjabi
Limited

Timeline

Retail Sales Associate

Adidas
08.2025 - Current

Day Habilitation Specialist

ISS
05.2025 - 08.2025

Customer Service Representative

Macys Department Store
11.2024 - 05.2025

High School Diploma -

Brentwood High School

Accounting

Suffolk County Community College
Muhammad Shaheer