Muhammad Shaikh
Aurora,IL
Summary
As a certified Pharmacy tech and a dental assistant, I get to interact with a lot of people and learn and understand them. With several difficult experiences, I have got to know myself a lot in past 3 years of me working at a Pharmacy. My daily job includes connecting with patients and helping them out through critical times. Learning new things is no obstacle for me so I always am learning something new.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Osco Drug
10.2021 - Current
- Counseled customers on medications, appropriate dosage, and potential side effects.
- Coordinated verification and filling of more than 200 daily prescriptions in a high-volume pharmacy environment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctor's offices via telephone, fax, and email.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Dental Assistant Student Intern
Infinite Smiles Dental
07.2021 - Current
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared dental rooms and materials.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Sterilized rooms and prepped equipment and instruments for at least 30 procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Used Dentrix to document and maintain patient information and health background.
- Prepared patient x-rays and images for dentist review.
- Gathered patient data for at-least 30 patients daily.
Pharmacy Technician
Walmart Pharmacy
03.2021 - 09.2021
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
- Counseled customers on medications, appropriate dosage, and potential side effects.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
Naperville North High School
Naperville, IL05.2020
Associate of Science - Dentistry (Pre-Dentistry)
College of DuPage
Glen Ellyn, ILSkills
- Prescriptions Management
- Insurance Billing
- Technology Features
- Client Engagement
- Systems Thinking
- Profit Margins
- Organization and Prioritization
- Staff Development
- Resolving Complaints
- FDA and HIPAA Compliance
Accomplishments
As an accomplished pharmacy tech, I have achieved a bunch of bonuses and titles at my workplace. My biggest accomplishment until now at the pharmacy has been a bonus that I received in form of money for promoting and getting more than average patients to get a flu shot in one season.
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Sindhi
Limited Working
Timeline
Certified Pharmacy Technician
Osco Drug
10.2021 - Current
Dental Assistant Student Intern
Infinite Smiles Dental
07.2021 - Current
Pharmacy Technician
Walmart Pharmacy
03.2021 - 09.2021
High School Diploma -
Naperville North High School
Associate of Science - Dentistry (Pre-Dentistry)
College of DuPage