Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Zeeshan Khan

Bay Shore,NY

Summary

Dynamic professional with a proven track record at Speedway Gas Station, enhancing customer satisfaction and streamlining operations. Expert in financial management and customer service, demonstrated through effective team leadership and strategic business improvements. Skilled in HTML5 and responsive design, with a knack for fostering positive client relationships and driving targeted sales promotions.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Speedway Gas Station
08.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.

Bank Teller Intern

Allied Bank
02.2024 - 04.2024
  • Developed strong rapport with clients by actively listening to their concerns and providing helpful solutions tailored to their needs.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
  • Continuously honed skills in various banking software programs used for teller transactions, ensuring accuracy and efficiency at all times.

Software Quality Assurance Intern

Student Software House
12.2023 - 02.2024
  • Increased efficiency of the QA team workflow by providing valuable feedback on test design, structure and execution.
  • Analyzed test results to identify patterns and trends, enabling targeted improvements in software quality.
  • Documented detailed bug reports to facilitate prompt resolution by the development team.
  • Enhanced software quality by conducting thorough test cases and identifying potential issues.

Education

Bachelor of Science - Computer Science

Abbotabad University of Science & Technology
Abbottabad , Pakistan
08-2023

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Financial management
  • Patience and empathy
  • Manual testing
  • Front-end frameworks
  • HTML5 expertise
  • Responsive design
  • MS word, excel, and outlook
  • Efficient typing

Languages

English
Full Professional
Urdu
Native or Bilingual
Pashto
Native or Bilingual
hin

Timeline

Assistant Manager

Speedway Gas Station
08.2024 - Current

Bank Teller Intern

Allied Bank
02.2024 - 04.2024

Software Quality Assurance Intern

Student Software House
12.2023 - 02.2024

Bachelor of Science - Computer Science

Abbotabad University of Science & Technology

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Muhammad Zeeshan Khan