Muhammad Bilaal Vohra
Pleasanton,CA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through expert customer service and effective problem-solving. Excelled at Under Armour by leveraging teamwork and people skills to streamline inventory management, achieving a significant increase in repeat business. Skilled in maintaining composure in high-stress situations, demonstrating flexibility and a strong collaborative spirit.
Overview
5
5
years of professional experience
Work History
Sales Associate
Under Armour
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Was in charge of RFID scanning the merchandise to ensure the store met the required stock for the week
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Tilly's
06.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Registration Clerk
Play United Sports
01.2020 - 03.2022
- Answered patient questions and inquiries regarding registration process and documentation.
- Handled cash exchanges according to company policy.
- Answered questions regarding registration.
Education
High School Diploma -
University of California - Davis
Davis, CA06.2026
High School Diploma -
Ohlone College
Fremont, CA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Basic skills and experience using excel
- Problem-Solving
- Flexible
Timeline
Sales Associate
Under Armour
11.2023 - Current
Sales Associate
Tilly's
06.2023 - 11.2023
Registration Clerk
Play United Sports
01.2020 - 03.2022
High School Diploma -
University of California - Davis
High School Diploma -
Ohlone College
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