MUHAMMAD SAAD MEMON
Los Angeles,CA
Summary
Resourceful Leasing Consultant with experience supporting residential property operations, and completing tasks with high productivity and efficiency. Proficient in property management and CRM platforms, including Yardi, Entrata, and Knock. Strong background in customer service, negotiation, and market awareness, with proven communication, problem-solving, and adaptability to ensure smooth leasing transactions, and tenant satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Consultant
RPM Living
Houston, TX
05.2025 - 01.2026
- Coordinated onboarding processes for new tenants, ensuring all documentation, screening, and approvals were completed on time.
- Managed leasing documentation with accuracy, maintaining version control, and adherence to regulatory standards.
- Served as the primary point of contact for tenant communications, resolving escalations, and aligning expectations.
- Oversaw scheduling and task execution for unit turnovers.
- Maintained digital logs for leasing activities and payment workflows.
- Facilitated cross-functional collaboration with maintenance, vendors, and service providers to meet service-level goals.
- Deployed marketing initiatives through online platforms and social media to improve occupancy.
- Conducted quality inspections to ensure the readiness of units prior to lease.
- Collected, verified, and recorded tenant rent payments using Yardi to ensure accuracy and compliance.
Leasing Agent
NAM Living
Atascocita, TX
05.2023 - 01.2025
- Directed end-to-end leasing operations across multiple properties, ensuring alignment with occupancy goals, timelines, and compliance standards.
- Led a team of leasing consultants, providing training, performance tracking, and daily task delegation.
- Oversaw move-in/move-out schedules, unit inspections, and readiness workflows to maintain project timelines and minimize downtime.
- Collaborated cross-functionally with maintenance, marketing, and corporate teams to ensure seamless communication and execution across departments.
- Analyzed leasing performance metrics and implemented process improvements that increased occupancy and reduced lead-to-lease time.
- Managed CRM and property management systems (Yardi, Entrata, OneSite), maintaining clean documentation for reporting and audit readiness.
- Responded to escalated resident issues and resolved them diplomatically and efficiently.
- Developed and launched targeted marketing strategies with regional leadership to drive traffic and fill high-priority units.
Leasing Consultant
Independence Realty Trust
Kingwood, TX
05.2022 - 04.2023
- Coordinated an end-to-end leasing process from inquiry to contract execution.
- Scheduled and conducted walkthroughs, aligning closely with project site readiness evaluations.
- Maintained CRM entries, and organized lease documentation for audit readiness.
- Liaised between tenants and internal teams to resolve issues and manage expectations.
- Executed multiple administrative workflows, enabling efficient service delivery.
- Provided market intelligence to inform leasing strategies.
- Updated resident data into property management software system daily.
Leasing Consultant
Nolan Real Estate
Kingwood, TX
09.2021 - 04.2022
- Delivered front-line support to prospects and residents with service excellence.
- Managed documentation, leasing contracts, and move-in/move-out logistics.
- Oversaw compliance with legal and operational standards before finalizing lease agreements.
- Maintained accurate activity logs and process adherence documentation.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Conducted tours of available apartments, highlighting features and amenities.
Project Coordinator - Patient Services
Hum Health
02.2021 - 08.2021
- Supported patient onboarding, scheduling, and documentation workflows.
- Maintained patient records through electronic health systems.
- Acted as liaison between patients, insurance providers, and healthcare teams.
- Ensured HIPAA-compliant practices and organized daily administrative operations.
- Resolved billing and eligibility issues by coordinating across departments.
Education
Bachelor of Science - Health Care
Liaquat University of Medical & Health Sciences
Jamshoro12.2018
Skills
- CRM and property software (Yardi, Entrata, Knock)
- Tenant onboarding
- Leasing documentation
- Customer service
- Conflict resolution
- Communication skills (verbal and written)
- Active listening
- Relationship building
- Lead generation and follow-up
- Fair housing regulations knowledge
- Lease preparation and renewals
- Rental application screening
- Maintenance coordination
- Handling resident complaints
- Email correspondence
- Time management
- Record keeping and data entry
- Attention to detail
Certification
- High School Diploma or GED
- Valid Driver's License
Accomplishments
- Ranked Top 3 Leasing agent (Houston Region - IRT living, 2023) based on performance metrics including lease volume, retention and customer satisfaction.
Timeline
Leasing Consultant
RPM Living
05.2025 - 01.2026
Leasing Agent
NAM Living
05.2023 - 01.2025
Leasing Consultant
Independence Realty Trust
05.2022 - 04.2023
Leasing Consultant
Nolan Real Estate
09.2021 - 04.2022
Project Coordinator - Patient Services
Hum Health
02.2021 - 08.2021
Bachelor of Science - Health Care
Liaquat University of Medical & Health Sciences