Muhammed Faiq
Bangalore,KA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Client Care Associate, Sales Associate
Standard Chartered Global Business Services
Bangalore , KA
01.2022 - 11.2022
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
Education
BBA -
Kuvempu University
Chikamagalur 10.2021
Bachelor of Science - Post Graduation
Malnad Education Society
Chikamagalur 07.2018
High School Diploma -
Cambridge English High School
Chikamagalur Skills
- Quality Assurance
- Customer Relations
- [20] Wpm Typing Speed
- Work Prioritization
- Calm and Professional Under Pressure
- Computer Skills
Languages
English
Professional
Hindi
Professional
Arabic
Limited
HOBBIES
- cycling
- swimming
- sketching,painting
- fitness workouts etc
Timeline
Client Care Associate, Sales Associate
Standard Chartered Global Business Services
01.2022 - 11.2022
BBA -
Kuvempu University
Bachelor of Science - Post Graduation
Malnad Education Society
High School Diploma -
Cambridge English High School