MUHAMMED YOOSUF MOHAMED FAIZ
Edison,NJ
Summary
Experienced Assistant Manager at Dunkin' Donuts with a proven track record of success in leadership roles. Skilled in establishing clear guidelines and enforcing consistent policies to drive staff satisfaction and achieve important objectives. Exceptional relationship-building abilities to foster strong connections with team members and customers. Strong multitasking and decision-making skills make me well-equipped to excel in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
8 2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed customer service inquiries and complaints in a timely manner.
Sales Associate
ION APPLE STORE
02.2023 - 06.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Provided accurate information about products, prices and availability both in person and over the phone
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
Education
Associate of Science - Physical Sciences
Department of Examinations
Colombo, Sri Lanka 05.2001 -
Associate of Applied Science - Computer Science
Middlesex County College
Edison, NJ 05.2001 -
Skills
POS Systems
Problem-Solving
Task Delegation
Capable of independent work
Staff Training and Development
Workload Management
Math
State
NJ
Zip
08817
City
Edison
Sports
College Soccer Team
Timeline
Sales Associate
ION APPLE STORE
02.2023 - 06.2023
Associate of Science - Physical Sciences
Department of Examinations
05.2001 -
Associate of Applied Science - Computer Science
Middlesex County College
05.2001 -
Assistant Manager
Dunkin' Donuts
8 2023 - Current
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