Muhiba Naqshbandi
Turlock,CA
Summary
Accomplished Manager of Operations with a proven track record at Wendy's for enhancing communication, achieving financial targets, and elevating customer satisfaction. Expert in logistics management and staff leadership, demonstrated through effective problem-solving and team collaboration. Skilled in translating complex documents, ensuring accuracy and cultural relevance.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Wendy's
04.2019 - 10.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Carrier Service Center
Mjc College
02.2022 - 05.2022
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
Translator
Pitman High School
01.2019 - 02.2020
- Translated documents from Language to Language.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Education
Diploma -
John H. Pitman High School
Turlock, CA05.2020
Skills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
Languages
Persian
Full Professional
Timeline
Carrier Service Center
Mjc College
02.2022 - 05.2022
Manager of Operations
Wendy's
04.2019 - 10.2022
Translator
Pitman High School
01.2019 - 02.2020
Diploma -
John H. Pitman High School