MUHLANIE JOSEPH
SPARTANBURG,UNITED STATES
Summary
Dynamic undergraduate student with four years of customer service experience, actively pursuing early employment opportunities in management roles that foster professional growth. Recognized for a strong work ethic, determination, and eagerness to learn across various fields. Demonstrates a solid foundation in the service industry, equipped for collaborative roles in fast-paced environments while consistently enhancing operational efficiency and customer satisfaction. Committed to teamwork and adaptability, with well-developed communication and problem-solving skills that drive success in diverse settings.
Overview
4
4
years of professional experience
Work History
CREW MEMBER
Wendys
05.2025 - Current
- Assisted customers with menu selections, enhancing their dining experience and fostering a welcoming environment.
- Streamlined food preparation processes, leading to faster service times and improved customer satisfaction.
- Coordinated with team members during peak hours, ensuring efficient operations and maintaining high service standards.
Team Member
Taco Bell
10.2024 - Current
- Trained new team members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during food preparation and handling.
- Collaborated with team to maintain cleanliness and organization of work areas.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
DAYCARE ASSISTANT
Starbucks cdc
01.2024 - 01.2025
- Assisted in daily care routines, fostering a nurturing environment that promoted children's emotional and social development.
- Implemented engaging educational activities, leading to noticeable improvements in children's learning outcomes and participation.
- Coordinated with parents and staff to address children's needs, enhancing communication and ensuring a cohesive care approach.
TEAM MEMBER
Taco Bell
05.2022 - 01.2024
- Delivered exceptional customer service by efficiently processing orders, significantly enhancing customer satisfaction and loyalty.
- Trained new staff on operational procedures, fostering a positive team environment and facilitating smoother onboarding.
- Executed efficient order processing to enhance customer satisfaction, contributing to a noticeable increase in repeat business.
Education
BACHELOR’S OF SCIENCE -
Morgan State University
Baltimore, Maryland05-2028
High School Diploma -
Orville H. Platt High School
Meriden, CT06-2024
Skills
- Customer Service, Team Leadership, Time Management, Strategic Planning, Networking Skills, Creative Thinking
Timeline
CREW MEMBER
Wendys
05.2025 - Current
Team Member
Taco Bell
10.2024 - Current
DAYCARE ASSISTANT
Starbucks cdc
01.2024 - 01.2025
TEAM MEMBER
Taco Bell
05.2022 - 01.2024
BACHELOR’S OF SCIENCE -
Morgan State University
High School Diploma -
Orville H. Platt High School