Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mulualem Kahasay

Orlando

Summary

Dynamic Bar Manager with proven expertise at Bar None Creations, recognized for enhancing customer loyalty and optimizing inventory management. Skilled in staff training and conflict resolution, I successfully fostered a positive work environment while adhering to health codes. Achieved increased revenue through strategic scheduling and innovative themed events.

Overview

1
1
Certification

Work History

Bar Manager

Bar None Creations
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Coordinated themed nights attracting different demographics expanding overall clientele.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.

Restaurant Manager

Sugar Factory
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Improved operational efficiency by implementing more effective table management system.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
  • Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

High School Diploma -

West Creek High School
Clarksville, TN
05.2012

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Training and mentoring
  • Responsible alcohol service
  • Bar management
  • Staff scheduling
  • Inventory management
  • Health codes compliance
  • Outgoing personality
  • Customer relations
  • Issue resolution
  • Mixology expertise
  • Service-oriented mindset
  • Restaurant management
  • Security oversight
  • Budget development
  • Resource allocation
  • Labor cost control
  • Revenue forecasting
  • Cash handling
  • Financial reporting
  • Budget management
  • ServSafe compliance
  • Hospitality and accommodation

Certification

ServSafe certified currently.

Timeline

Bar Manager

Bar None Creations

Restaurant Manager

Sugar Factory

High School Diploma -

West Creek High School
Mulualem Kahasay